How can I delete my mailbox?

When deleting a mailbox, all messages it contains will also be deleted. New incoming messages aren't delivered.

After deleting your mailbox, you will still be able to use your username to use other Yandex services.

To delete a mailbox:

1. Go to All settings.
2. Click Delete mailbox at the bottom of the page.
3. Carefully read the warning. If you agree, confirm deletion on your mobile phone. If you don't have access to the linked phone number, you can confirm deletion via security question.

   Mobile phone

   1. Click Continue to the right of your phone number.
   2. Enter characters from the image and click Next.
   3. Enter the code from the SMS and click Confirm.

   Security question

   1. Click I don't have access to this phone number, enter the answer to your security question, and click Check.
   2. Enter your account password and click Delete mailbox.

If you can't remember the answer to your security question and don't have access to the linked phone number, then you can't delete your mailbox. To learn how you can change your phone number, see Change your phone number. If you don't remember the answer to your security question, see I forgot the answer to my security question .

If you log in to Yandex Mail with the same username after deleting your mailbox, a new empty mailbox with the same address will be created. Your old messages and settings will not be restored. The mailbox will have the same address as your previous mailbox, because it corresponds to your Yandex username. If you don't want to have a mailbox on Yandex Mail, don't log in to it.

To create a mailbox with a different username, create another Yandex ID.

If you'd like to completely delete Yandex ID, see Deleting your account.