Autoresponder

If you go on vacation and are unavailable, set up an autoresponder to reply to incoming email that meets certain conditions.

  1. Click in the upper-right corner.
  2. Select Message filters.
  3. Click Create filter.
  4. Under Apply, choose the type of message to apply the filter to:

  5. Under If, set the filter conditions:

    To learn more about creating filters, see this dedicated article.

  6. You can specify several conditions for one filter. These conditions can be met simultaneously or separately:
    1. In the If block, click Add condition.
    2. Specify if these conditions must be met simultaneously:


  7. Enable the option to Reply with the following message and enter your text.

  8. Click Create a rule. Enter your Yandex password.
    Note. If you have two-factor authentication enabled, use the one-time password generated by the Yandex.Key app.

Auto-reply doesn't work

There are a few reasons why this might occur:

Yandex.Passport doesn't have all your information

Enter your valid personal details in Yandex.Passport and link your phone number to your account. It may be that our security system considers your account suspicious and blocked the mailbox. This usually happens if you don't link a phone number to your mailbox or enter a fake name in Yandex.Passport. It usually takes a couple of hours to have your account unblocked.

Not enough time has passed since configuring the filter

Wait a few minutes after setting up a message filter, because it might not begin working immediately.

The filtering conditions are specified incorrectly

Check the properties and parameters.

There are filters with higher priority in the list of filters

If the list contains filters higher up with the same conditions, or one of the filters higher up has the Ignore other filters option selected, this may affect how the rule is implemented. For more information, see Filter priority.

Email imported by the mail importer is not in my Inbox

If you receive an email from another account (meaning you have email importing enabled and the email isn't in your Inbox), the filters don't apply.

If the filter does not start working within a few minutes and changing the settings does not help, contact Yandex.Mail Support using the feedback form at the bottom of the page.