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They came, they saw, they returned: bid adjustments and effective retargeting in Yandex.Direct

The online clothing store Quelle used bid adjustments to retarget their search ads for users who left the site without making a purchase, but then continued their search online. After enabling these bid adjustments, CTR along with CR for adding items to the cart and placing an order rose, while their advertising expenses decreased by 20%.
Client
Clothing catalogue Quelle, quelle.ru
Facts & figures
1927 year founded, 50% share of online orders
Representative
Anna Belovodskaya, Head of online marketing

Goal

Measure the impact of bid adjustments on search campaign retargeting.

Tools used:

  • Yandex.Direct / Search ads
  • Yandex.Metrica

Time period: 3 months

Anna Belovodskaya
Head of online marketing

When shopping for clothes online, people often look at various sites where they add items to their basket and then leave the site to continue searching elsewhere.

We were interested in seeing how raising bids for users who had already visited our site would affect our search ads’ performance.

Step 1. Set up bid adjustments for previous visitors

A user visits the store and places an item in their basket

Now when the user searches for one of the ad campaign’s keywords, they are more likely to see a retargeted ad.

The store sends the user a reminder, increasing their contact with the brand and the likelihood of conversion.

How to set up bid adjustments

On the page where you create and edit ads, create a retargeting list describing the behavior of the user segment you want to reach: which actions in Yandex.Metrica should the users in your segment have performed (or not)?
On the Edit ad groups or Parameters page, select a retargeting list and set a positive bid adjustment to increase your bid by up to 1200%.

Step 2. Compare figures to previous period

Click rates

Clicks increased by 5% after applying bid adjustments.

Conversion rates

The numbers of users who added items to their basket and placed orders likewise grew after applying bid adjustments.

Revenue

The efficiency rate (ratio of ad spending to revenue) decreased in comparison with the previous period.

Results

Overall revenue (in RUB) grew by 113% after applying bid adjustments.
Anna Belovodskaya
Head of online marketing
Applying positive bid adjustments for our search ads paid off: we could send reminders to users in our target audience at the right moment, encouraging them to complete their purchases.
They came, they saw, they returned: bid adjustments and effective retargeting in Yandex.Direct
They came, they saw, they returned: bid adjustments and effective retargeting in Yandex.Direct
Presentation
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Case prepared in collaboration with the AdLabs agency

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