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Cinnamon Hotels boosts Russian-speaking traffic by 271% in Sri Lanka and Maldives

Cinnamon Hotels & Resorts gave Yandex Direct a try — and got a significant rise in Russian-speaking visitors and reservations across its Sri Lankan and Maldivian hotels. The ads attracted more traffic and led to an increase of 23% in all bookings.
Cinnamon shares its story of this successful ad campaign 👇

Meet Cinnamon Hotels & Resorts

Cinnamon Hotels & Resorts is a luxury hotel chain with properties in Sri Lanka and the Maldives. They provide luxury accommodations and premium services, including fancy rooms, fine dining, spa treatments, and fun activities.

Cinnamon’s target guests are usually high-income earners or couples looking for unique experiences and amenities in exotic places.

MR. NISAL DE SILVA
MR. NISAL DE SILVA
Director of Digital Marketing at Cinnamon Hotels and Resorts
As Director of Cinnamon Hotels and Resorts, I can highlight the impact of our Yandex advertising campaigns, which resulted in significant growth in traffic and conversions from the Russian market. These campaigns have played a vital role in promoting travel experiences across our Sri Lankan and Maldives properties.
Mr. Sohan Wijegunawardana
Mr. Sohan Wijegunawardana
Head of Paid Media / Director Digital Marketing eMarketingEye

By leveraging Yandex Direct, we were able to effectively penetrate the Russian market, delivering significant growth in both traffic and bookings for our client’s hotels. Through precise audience targeting with tailored search ads, we achieved strong results across our properties in Sri Lanka and the Maldives. This campaign not only enhanced brand visibility but also fostered meaningful engagement with our key customer segment.

Did you face any problems working with the Russian-speaking market?

Russian-speaking travelers are really important for our hotels in Sri Lanka and the Maldives, but we were struggling to reach them with our usual marketing tools. We needed a more efficient way to show our hotels to Russian-speaking guests and get more bookings from this region.

How did you plan to attract guests using ads?

We decided to focus on search engine advertising because lots of travelers use search engines when planning their trips. Yandex is the biggest search engine in Russia and CIS countries, so it seemed perfect for reaching our future guests. We planned to use both text and visual ads to show off our properties.

You used Yandex Direct to promote your hotels. How was it?

We set up Yandex Direct search ads — both text and visual — for our Sri Lankan hotels, including our beach resorts and city hotels in Colombo. We wanted these ads to make more people aware of our hotels and encourage them to book sooner. Eventually, Yandex advertising was really helpful in getting Russian-speaking guests to find and book our hotels!

Were you satisfied with the results of Yandex Direct campaigns?

The results were great! For our resorts, we got a 271% increase in traffic from the Russian-speaking market just from these ads. The ads also helped with a 23% rise in all bookings. In Colombo, our Yandex advertising led to a 46% increase in website visitors in just the first four months.

We’ve gotten many more Russian-speaking visitors to our website, and more of them are booking stays with us. Yandex Direct has been great for helping us connect with the guests we wanted to reach.

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