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How online advertising led to offline rebranding

Entuziast-C, a regional chain of hardware stores launched an online store with their own warehouse in Moscow under a new name: Kuvalda.ru (Russian for “sledgehammer”). The focus of their advertising activity was the banner on the Yandex Home page with geotargeting set for Moscow and the surrounding region. The banner successfully attracted users in their target audience and increased the number of branded queries for the new online store, leading them to include it in their media plan from 2010-2012 on a permanent basis. More and more visitors to their brick-and-mortar stores were familiar with the Kuvalda.ru brand — the new name had surpassed the old one in brand recognition. This reality led to a decision to rebrand the entire retail chain.
Client
Kuvalda.ru Chain of hardware stores. Based in Samara
Facts & figures
1996 company founded, 40 000 products
Representative
Dmitry Nikonov Online store manager

Objective

Increase brand awareness of “Kuvalda.ru” in Moscow

Tools used:

  • Banner on Yandex Home page

Period: 2009 — cont.

From brick and mortar to online stores

In 2005, the “Enthusiast” chain of hardware stores opened its doors in the Volga Federal District.

In 2009, the company entered the Moscow market, opening the “Kuvalda.ru” online store with its own warehouse.

The company began promoting its brand online at this time as well.

* “Kuvalda” is Russian for “sledgehammer.”

Step 1. Come up with memorable slogan

The chain’s original slogan “Men’s Shopping Area,” used from the very beginning of the company’s history, had proven itself effective and easy to remember.

Step 2. Serve banner on Yandex Home page (Moscow and Moscow Region)

Over the course of a week, a banner was served on the Yandex Home page, with geotargeting set for Moscow and Moscow Region (a package of 10 million impressions).

The banner led to the main page of the Kuvalda.ru site.

Results

Clicks by gender and age

The best reaction to the banner came from men over 25 years of age.

After the placement, the number of Yandex search queries for the “Kuvalda.ru” store sharply increased.

Dmitry Nikonov
Dmitry Nikonov
Online store manager
Having assessed the banner’s coverage and influence on our direct branded traffic, we included it in our mediaplan. On top of placements for Moscow, we planned regional packages for special projects in strategically important regions.

Geotargeting for Home page banners

From 2010-2012, Kuvalda.ru served banners on the Yandex Home page with geotargeting set for Moscow and Moscow region, and separately for the Volga Federal District*.

The banners led to the main page of Kuvalda.ru.

* As part of the “Regions. 4 million impressions,” it’s possible to set targeting for four regions over the course of a week, or up to four weeks with targeting set for one region, excluding Moscow and Moscow region and Saint-Petersburg and Leningrad Region.

Growth popularity leads to rebranding

The success of the display banners lead to brand awareness with Kuvalda.ru, but customers did not connect it with the “Enthusiast” brick and mortar stores.

As result, the company decided to rebrand the entire retail chain under one name: Kuvalda.ru.

Dmitry Nikonov
Dmitry Nikonov
Online store manager
Now our display ads work not just for our online store, but for the chain as a whole.
How online advertising led to offline rebranding
How online advertising led to offline rebranding
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