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How search ad optimization brought an online superstore 7.4× more sales with an 83% lower Share of ad spend

The Akson chain of DIY superstores was looking for new ways to increase their online sales. In order to cover their entire assortment, they decided to launch Dynamic ads, a format that automatically generates ads and keywords. After launching, Akson’s average check size grew by 150%, and in January 2019, they received 7.4× more orders than during the same period the previous year. Now Dynamic ads bring the lion’s share of Akson’s orders via Yandex.Direct and best of all, they require minimal effort.
Akson
Case results
×3.2
×3.2
more clicks
×1.5
×1.5
higher average check size
×7.4
×7.4
more orders
Akson is a chain of superstores that sell building materials and home goods. Akson wanted to increase their online sales, and to do so, they needed to increase their presence on Search. One complication that arose was the size of their product range. Manually creating ads for each product was not an efficient option, nor was the maintenance required afterward to make sure that product information remained up-to-date. To automate the process of creating ads, Akson chose to use Dynamic ads.
Client
Chain of DIY-superstores Akson, akson.ru
Facts and figures
1997 company founded, 500 000 monthly customers, 16 DIY superstores

Goal

Increase online sales

Tools used:

  • Yandex.Direct / Search ads / Dynamic ads
  • Yandex.Metrica

Period: January 2018 — October 2019 (22 months)

Akson launched a Dynamic ads campaign based on their site and product feeds

Akson started by creating two Dynamic ads campaigns for each of the 15 regions where Akson has a presence. They used two sources to generate these ads: a link to their site and the product feed of each corresponding region. The ad copy and callouts described Akson’s advantages in comparison to their competitors, and they added sitelinks to popular sections of their online store. The ad title and link to their site generated automatically based on the user’s search query.

They set positive bid adjustments for users who visited the site or placed orders previously

Akson created two retargeting lists based on Yandex.Metrica goals to increase the likelihood of their ads appearing to users who had already visited their site or ordered from them in the past.

They set up the following bid adjustments for their Dynamic ad campaigns:

  • by target audience: increase bids for users who visited the site or placed orders previously (in other words, their retargeting lists)
  • by age and gender: disable impressions for users younger than 18 years old, and increase bids for users old enough to be economically active.

How introducing Dynamic ads led to changes in Akson’s account structure

(an example of one of their 15 cities of operation)

Result: average check size from Yandex.Direct grew by 150%, while Share of ad spend dropped by 88%

Since launching Dynamic ads, Akson’s average check size from customers brought by Yandex.Direct has increased by 150%. Their CPO decreased by 83%, and Share of ad spend — by 88% compared to the previous year’s indicators. The monthly sales volume of their online store increased 7.4X, though Akson increased their investment in Yandex.Direct just 1.3X. Now the large part of their Yandex.Direct orders come via Dynamic ads.
VITALY GERASIMOV
VITALY GERASIMOV
Head manager of contextual advertising, iConText

There are thousands of products in the Akson online superstore, and this assortment updates regularly. Dynamic campaigns allow you to quickly cover all positions, or vice-versa, to focus on categories that we are currently prioritizing. An up-to-date ad is generated automatically for each product item, freeing up our managers’ resources that can be focused on more creative tasks related to optimization.

After launching Dynamic ads, Akson got rid of their category-based campaigns, reducing the overall size of their account. Now there are about 50 campaigns instead of 500, allowing for more flexibility and for faster changes to bid adjustments. This format saves a specialist about 2/3 of their time.

How search ad optimization brought an online superstore 7.4X more sales with an 83% lower Share of ad spend
How search ad optimization brought an online superstore 7.4X more sales with an 83% lower Share of ad spend
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Case prepared in collaboration with the iContext agency

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