Contact us

Yandex International Sales team

To advertise on Russia’s largest search engine, please complete the form below and a member of the Yandex International Sales team will contact you as soon as possible.

To qualify for Yandex Account Management assistance, a minimum monthly advertising spend of $700USD/EUR is required.

Russian Federation
+7 495 739-22-22 ext. 1247
Continental Europe
+41 41 248 08 60
United States
+1 617 398 7870

Technical support

If you have any questions about the commercial services of Yandex, please contact our support service. Our specialists are always ready to help.

You can also contact our support service on weekdays from 10:00 a.m. to 08:00 p.m. (Moscow time) by the following number

Moscow
+7 495 780-65-20

Payments team

Please send any questions regarding payment to info@balance.yandex.ru.

You can also contact our payments team between 09:00 and 20:00 on weekdays (Moscow time), on the following number

Moscow
+7 495 739-22-22, ext. 2345

Admin department

Any questions relating to documents and paperwork can be sent to 2320@direct.yandex.ru.

You can also contact our admin department between 09:00 and 20:00 on weekdays (Moscow time) on the following number

Moscow
+7 495 739-22-22, ext. 2320

Please note: some issues reported over the weekend or on a public holiday can only be resolved on the next working day. This particularly concerns situations requiring input from other departments (e.g. issues concerning accounts or crediting of payments).