Chain management

If your businesses are combined into a chain, you can update information for multiple branches at the same time. You can also upload one logo for the entire chain.

Chain owners enjoy a simplified company card verification procedure: when you confirm your rights to the chain, you get access to all branch cards. New branches automatically appear in your account after moderation. You don't need to confirm them again.

Clicking the active All branches in chain link in a branch card on Yandex Maps shows all branches in the chain.

You can combine two or more branches or affiliates into a chain if the following conditions are met:

• All branches have the same name, which complies with the service rules.
• All branches have at least one business category in common. For example, businesses from the Bank, ATM, and Payment terminal categories can't be combined into a chain.
• All branches have a common website and phone number.
• The chain's website shows the addresses of all branches. If the chain doesn't have a website, all branch cards should contain a common phone number.

1. Make sure all branches are added to Yandex Business.

2. Use the form below to send a request to combine branches into a chain. In the request, specify:

   • Chain name.
   • Business category.
   • Website (if any).
   • Common phone number (if the chain doesn't have a website).
   • Number of branches in the chain and their addresses.

When this information has been added, a notification will be sent to the email address you have entered. It usually takes 5-7 days to add a new chain and link the branches.

Price lists for branches can be added by anyone who has access to the chain. When you add items or upload price lists, the information is displayed for all branches in the region.

You can upload price lists for all regions manually.

If the chain only operates in one region, the products for that region will be displayed.

To add price lists for different regions, use separate files for each one.

Products and services that you add with the region specified get the Chain product label. If you make changes to regional products and services in your account, the changes are applied to all the branches in your chain at once.

In the branch card, you can only edit the price, the volume, and the In stock and Popular options for chain products. Other changes can only be made when editing the chain price list in the chain card.

You can't delete chain products from the branch card.

If you received a notification saying that your business branches were combined into a chain, only you don't see it on the Businesses page, link the chain to your account. To do this:

1. Find the chain in Yandex Business by name and click This is my chain.
2. Get the verification code and enter it to confirm your rights.

To add a logo, go to the Info section in the chain card and click Add photo.

Image requirements:

• The logo you upload must match the one on the website or sign.
• The file must be JPG or PNG and no more than 10 MB. The image must be between 200×200 pixels and 5000×5000 pixels with an aspect ratio of 1:1.
• The image must be high quality, with a clear picture and readable text.
• The logo must be in the center and occupy at least 80% of the image.
• The logo must be placed on a contrasting opaque background with a sufficient margin. Don't use logos without a background.

The logo will be added to all branch cards within a few days. If a branch card features a different logo, it will be replaced with the new one. When you add a new branch to the chain, their logo will be replaced with the chain logo.

If you set a chain logo in the chain card on Yandex Business, you won't be able to change the logos in individual branch cards.

The logo is distributed and placed in accordance with the User Agreement for Yandex Services.

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