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Help: Yandex.Metrica
About the service
How Yandex.Metrica works
Quick start
Creating and installing a tag
Configuring a tag
Working with reports
Goals and conversions
Data segmentation
Session Replay
Click map, link map, scroll map, and Form Analysis
Site users
Yandex.Direct
E-commerce
Tracking offline data
Transmitting user parameters and session parameters
JavaScript API
Browser extensions
Data security
Indexing a site with the Yandex.Metrica tag
Terms and definitions
Troubleshooting
Troubleshooting
Configuring, installing, and checking the tag
Traffic sources and tags
Building reports
Data about traffic from Yandex.Direct ads
Monitoring site availability
Session Replay and Form Analysis
Maps
Setting up goals
Collecting data for a goal
Tag access and transferring a tag
Other questions
Questions about the GDPR (European Economic Area)
About the service
How Yandex.Metrica works
How it works
Data collected by the tag
Using ClientID and UserID
Quick start
Creating and installing a tag
How to create and install a tag
Installing a tag on a Turbo page
Installing a tag on a site with CSP
Installing a tag on a site with AMP
Installing a tag in Facebook Instant Articles
Installing and configuring the tag for SPA sites
Yandex.Metrica for AJAX and Flash websites
Installing multiple tags on a site
“My tags” page
Configuring a tag
Basic and additional tag settings
Session Replay
Goals
Filters and actions
Notifications
Managing tag access
Features
Special tags
Working with reports
Basics of working with reports
Setting up and viewing a report
Statistical accuracy of data
Speed and accuracy. Sampling
Report on a group of tags
Notes on graphs
Generating reports on a schedule
Segmentation
Segmentation in reports
Segmentation examples
Regular expressions
Dashboard
Standard reports
Reports overview
Traffic
Conversions
Cross device
Sources
Attribution
Summary
Sites
Search engines
Search queries
Social networks
Ad systems
Yandex.Direct, costs
Special tags
Audience
“Geography” report
“Long-term interests” report
“Demographics” reports
“Activity” reports
“Loyalty” reports
Contents
Popular
Entry pages
Exit pages
Page titles
URL parameters
Share button
Outbound links
File downloads
Session parameters
User parameters
Technology
Monitoring
About the report group
Page load time
Check results
Robots
E-commerce
About the report group
Orders
Content of orders
Popular categories and brands
Popular items
Items in basket
Items ordered
Promocodes
Calls
Monetization
FAQ about reports
Goals and conversions
What are goals? Types of goals
How to decide which goal to create
Creating and configuring goals
Page depth
Page view
JavaScript event
Multi-step goal
Checking a goal
How to create a report on a goal
Using goals for retargeting and audience targets in Yandex.Direct
Data segmentation
What is segmentation?
Managing segments
Session Replay
Session Replay 1.0
Requirements and restrictions
Enabling and configuring
FAQ
Session Replay 2.0 β
Why use Session Replay 2.0
Requirements and restrictions
Enabling and configuring
How to analyze recordings
Click map, link map, scroll map, and Form Analysis
Click map
Link map
Scroll map
Form analysis
Site users
Yandex.Direct
E-commerce
Tracking offline data
Tracking offline data
Offline conversions
Offline conversions
Calls
Transmitting user parameters and session parameters
User parameters
User parameters
Transmitting and processing data
Examples of sending user parameters
Session parameters
JavaScript API
Tag initialization
Methods reference
addFileExtension
extLink
file
getClientID
hit
notBounce
params
reachGoal
setUserID
userParams
Browser extensions
Data security
GDPR compliance
Notice about collecting statistics
Yandex.Metrica opt-out add-on
Opt out of personal data collection
Masking IP addresses
Cookies set by Yandex.Metrica
HTML markup
Indexing a site with the Yandex.Metrica tag
Terms and definitions
Troubleshooting
Configuring, installing, and checking the tag
Checking the installation and operation of a tag
Verification status in the “Mytags” section
Informer
Additional tag settings
Traffic sources and tags
Building reports
Data about traffic from Yandex.Direct ads
Reports are empty or incomplete
Different data in Yandex.Metrica reports and Yandex.Direct statistics
Other questions
Monitoring site availability
Unsubscribe from notifications about site unavailability
Other questions
Session Replay and Form Analysis
Form analysis
Error during playback
No information about items in the basket
Other questions
Maps
Setting up goals
Collecting data for a goal
Tag access and transferring a tag
Restoring access if the username was forgotten
Restoring access for a lost password
Transferring a tag to a different account (changing the tag's owner)
Other questions
Yandex.Metrica
Yandex.Metrica
Troubleshooting

Troubleshooting

You can ask a question about the tools in the service. Choose the subject:

  • Configuring, installing, and checking the tag
  • Traffic sources and tags
  • Data about traffic from Yandex.Direct ads
  • Site monitoring
  • Session Replay and Form Analysis
  • Maps
  • Setting up goals
  • Collecting data for a goal
  • Tag access and transferring a tag
  • Other questions

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