Collect lost emails

You can specify the mailbox that will receive messages sent to non-existing addresses in your domain, like if the sender made a typo in your employee's email address. If you don't specify a mailbox address, these emails are automatically deleted.

To set up a mailbox address for collecting lost email:

  1. Log in to the company admin account.
  2. Go to the Settings page.
  3. In the Mailbox for lost emails field, enter the name or login of the employee who lost emails are sent to.

    Restriction. The mailbox for collecting lost emails must be hosted on your domain.
  4. Click Save.