Mailbox aliases

Restriction. You can add aliases only to mailboxes hosted on your mail domain.

Aliases are additional mailbox addresses. Aliases with an alternative username are added manually by the admin, and aliases with an alternative domain appear automatically when you link an alias domain. Adding an alias doesn't mean the employee receives a new mailbox.

  1. How mailbox aliases work for employees
  2. Alias with an alternative username
  3. Alias with an alternative domain

How mailbox aliases work for employees

  • Employees can log in to Yandex Mail using either their primary login or an additional alias login.
  • To set up a mail client or mail importer for an alias, the employee has to enter their main password.
  • When sending an email, the employee who has aliases set up for them can select a mailbox nameto be displayed in the From field. By default, emails are sent from the main address.
  • Emails sent to an additional address are delivered to the main mailbox. For example, suppose you linked the domains example.net and example.com. Now emails sent to login@example.net and login@example.com all end up in the same mailbox on the primary domain.

Alias with an alternative username

Aliases with an alternative username are added manually by the company admin. You can assign up to 10 additional usernames to a single mailbox hosted on your domain. For example, you can assign the advertising@ alias to an employee who manages advertising. After that, emails sent to advertising@example.com will be delivered to this employee's mailbox.

Each alias can be associated with only one employee. To write to several employees at once, add them to a department or group and set the mailing address. The mailing address can be specified when creating or editing departments or groups.

If you delete an alias, messages sent to it are delivered to the mailbox specified in the mail settings for your company.

Add an alias with an alternative username
  1. Go to the Employees page.
  2. Select a user, click at the end of line and select Edit aliases.

  3. Click Add new alias.
  4. Enter the email address for the alias and click Add.

Delete an alias with an alternative username
  1. Go to the Employees page.
  2. Select a user, click at the end of line and select Edit aliases.

  3. Hover your mouse cursor over the alias and click .

Alias with an alternative domain

Aliases with an alternative domain appear automatically when you link an alias domain. For example, employees with accounts like login@example.com receive an additional email address on the alias domain login@example.net. Additional addresses are linked to a mailbox on the primary domain.