Yandex.Metrica Advertising campaign performance evaluation
Yandex.Metrica is an analytical tool that helps you find out what users do on your site after clicking your Yandex.Direct ad. You need this information in order to analyze the performance of ads.
What Yandex.Metrica monitors
- User acquisition
Yandex.Direct reports in Metrica make it easy to see which ad campaigns, ads, keywords, and search queries brought users to your site, as well as which regions and ad platforms they came from. Use this information to optimize your advertising campaigns.
For example, you can improve keywords by adding keywords from the relevant search queries, as well as negative keywords from non-relevant queries. This will help you acquire more engaged users and improve your CTR.
- Website audience
In Yandex.Metrica you can get detailed information about your audience. The gender, age, and interests of website users are deduced by using Crypta technology to analyze their online behavior. You can use this data to make ads more relevant and improve their performance.
- Goals and conversions
In addition to attracting users to your site, you need to find out whether they become real customers. To do this, set up goals in Yandex.Metrica by identifying key actions that you want website users to complete.
For example, a user may become your customer if they:
- Click the “Add to cart” button.
- Go all the way from the shopping cart to the “Thank you for your purchase” page when placing an order.
- Visit at least two pages on the site.
- Open the contact page.
- Register on the site or subscribe to a mailing list.
Your configured goals will help you identify which keywords and ads attract users who complete these goals on the site. You can analyze the growth of converted sessions and also optimize them by using one of the automatic strategies: Average CPA or Weekly budget: Maximum conversions.
Owners of online stores can get detailed information from Yandex.Metrica about each order placed in their online store. You can find out how much money was generated by each order, and which channels produced the most profitable orders.
- Advertising expenses
You can quickly evaluate your Yandex.Direct advertising expenses in the Yandex.Metrica interface. For example, you can view overall advertising expenses, find out the average conversion cost for all your ad campaigns, and estimate the average or total cost of clicks for certain device types, regions, search queries, and sites.
- Target calls
Customers place orders by phone as well as through the site. The “Target Call” service allows you to compare the performance of different promotional channels. You will get special telephone numbers, which can be associated with different sources, with a level of drilldown that can go as far as individual advertising campaigns. The phone number on the website and on the virtual business card (or vCard) is automatically replaced depending on the source. This means you can find out how the caller discovered you.Learn more about the “Target call” service
How to start collecting statistics
Install the code snippet on all pages of your site as close as possible to the start of the page — this will determine how complete the collected data is. You can verify that you have correctly installed the code snippet in the browser console.
Fill out the Metrica tags field in your ad campaign's settings in Yandex.Direct. This is sufficient for Yandex.Direct and Yandex.Metrica to interact correctly.
If you are creating many campaigns with the same set of tags, you can enter these tags on the user settings page in the Metrica tags for new campaigns field.
If you don't specify tag numbers, then the automatic tagging of links can help you transfer data between Yandex.Direct and Yandex.Metrica. Make sure that in your campaign settings you have enabled the Tag links for Metrica option, and your site correctly opens links containing tags.
yclidtag with a unique click number is automatically added to the click-through link for your ad, for example:
After a user clicks on your ad, the Metrica tag on your site will track the tag and link the session with a specific click. If there are several tags on your site, the sessions and clicks will be accounted for in each of them, so you will need to factor this in when you evaluate how your ads are performing.
If clicking through on a
yclidtag returns an error, configure your site to use arbitrary URL parameters. If you use redirects, please check that the
yclidtag redirects to the destination URL.
If you don't have the technical capability to configure your site to work with tagged links, then fill out the Metrica tags field in your campaign settings and disable the Tag links for Metrica option.Attention. If you have not filled out the Metrica tags field in your campaign settings and the Tag links for Metrica option has been disabled, then click data for ads will not end up in Yandex.Metrica, and data from Yandex.Metrica will not end up as Yandex.Direct statistics.
Questions and answers
- The number of sessions and number of clicks do not match
This difference may be due to the following:
You did not link your Metrica tags to some of your ad campaigns.
You are comparing data for different attribution models in Yandex.Direct and Yandex.Metrica
Users have ad blocking software (such as AdBlock) installed on their browsers, operating systems, or on proxy servers, which can stop tags from loading properly.
Technical issues such as users leaving the site before the tag has the time to load properly.
You added a vCard to your ad, and those clicks do not result in website sessions.
- In Yandex.Direct's statistics I see one set of Yandex.Metrica data, and in my own tag I see another
Statistics on page depth, conversion indicators, and goal costs from Yandex.Metrica will end up in Yandex.Direct. If your site has several tags installed, then Yandex.Metrica will calculate the data for each tag separately, while Yandex.Direct will provide a total for all tags.
The point of comparing Yandex.Direct's statistics with Yandex.Metrica's special reports on Yandex.Direct is because Yandex.Metrica takes into account all sessions on a site, while Yandex.Direct only factors in clicks on ads.
Before comparing, make sure that your Metrica tag is installed on all pages of your site and linked to all your campaigns in Yandex.Direct.
Data from Yandex.Direct and Yandex.Metrica may differ; this is normal and should not be a cause for concern.
You can also find answers to the following questions in Yandex.Metrica's help:
- How to install a tag on a site
- How to configure goals
- Troubleshooting for reports related to “Yandex.Direct”.
If you have any other questions regarding Yandex.Metrica, please contact the support service.