Yandex.Suburban and user data
What data is sent by Yandex.Suburban
When you use the app, Yandex collects and sends data to its servers. This data is necessary for the operation and functions of the app, collecting statistics, and resolving technical problems.
All data is processed by Yandex according to the terms and conditions of the Privacy Policy and the License Agreement for the use of Yandex.Trains on Mobile Devices.
You can only opt out of data collection, which cannot be disabled by the app settings or by your device's system settings, by deleting the app.
If you have any questions or problems, please contact support.
| Type of data | Where it's used | How to disable data being sent |
|---|---|---|
| Location | Displays list of stations. | Attention. The app will not function correctly without this data. The sending of location data can be disabled in the system settings of a device. |
| Unique identifier of the mobile device |
| You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Unique identifier of the user | Used to synchronize app data between different devices belonging to the user. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Name, surname, email address and user's photographs (if available) authorized by an account on Yandex | Used to synchronize app data between different devices belonging to the user. | If you do not want to send this data, do not sign in to the app. |
| Type of data | Where it's used | How to disable data being sent |
|---|---|---|
| Location | Displays list of stations. | Attention. The app will not function correctly without this data. The sending of location data can be disabled in the system settings of a device. |
| Unique identifier of the mobile device |
| You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Unique identifier of the user | Used to synchronize app data between different devices belonging to the user. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Name, surname, email address and user's photographs (if available) authorized by an account on Yandex | Used to synchronize app data between different devices belonging to the user. | If you do not want to send this data, do not sign in to the app. |
| Type of data | Where it's used | How to disable data being sent |
|---|---|---|
| Location | Displays list of stations. | Attention. The app will not function correctly without this data. The sending of location data can be disabled in the system settings of a device. |
| Unique identifier of the mobile device |
| You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Unique identifier of the user | Used to synchronize app data between different devices belonging to the user. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Name, surname, email address and user's photographs (if available) authorized by an account on Yandex | Used to synchronize app data between different devices belonging to the user. | If you do not want to send this data, do not sign in to the app. |
| Type of data | Where it's used | How to disable data being sent |
|---|---|---|
| Location | Displays list of stations. | Attention. The app will not function correctly without this data. The sending of location data can be disabled in the system settings of a device. |
| Unique identifier of the mobile device |
| You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Unique identifier of the user | Used to synchronize app data between different devices belonging to the user. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Name, surname, email address and user's photographs (if available) authorized by an account on Yandex | Used to synchronize app data between different devices belonging to the user. | If you do not want to send this data, do not sign in to the app. |
Statistics and crash reports
In addition to the information required for individual functions of the app to operate, data about crashes and anonymized usage statistics are sent to Yandex servers.
| Type of data | Reason(s) for sending | How to disable data being sent |
|---|---|---|
| In addition to a message, the following data is sent to the Yandex.Suburban support service:
| Used to localize and resolve problems. | It is not possible to contact support without this data. If you do not want to send this data, then do not contact support. |
| When an app or individual components of it unexpectedly shut down, a crash report is sent to the server. | Used to identify errors and debug the app. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| The following usage statistics are periodically sent to the server:
| Used to count the total number of app users and collect other statistics. | Attention. The data is sent in an anonymized form and is used by the app team to analyze statistics in aggregate. The collection of statistics does not threaten the security of your personal data. You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| Type of data | Reason(s) for sending | How to disable data being sent |
|---|---|---|
| In addition to a message, the following data is sent to the Yandex.Suburban support service:
| Used to localize and resolve problems. | It is not possible to contact support without this data. If you do not want to send this data, then do not contact support. |
| When an app or individual components of it unexpectedly shut down, a crash report is sent to the server. | Used to identify errors and debug the app. | You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
| The following usage statistics are periodically sent to the server:
| Used to count the total number of app users and collect other statistics. | Attention. The data is sent in an anonymized form and is used by the app team to analyze statistics in aggregate. The collection of statistics does not threaten the security of your personal data. You cannot use the app without this data. If you do not want to send this data, then do not use the app. |
Report a problem or ask a question
If you cannot find the answer to your question or wish to report a problem, please contact support using the feedback form below. We will try to help you.