FAQ

Find the answers to the most popular questions about Yandex Maps APIs and SDKs.

Getting started

Pricing and limits

Contract and billing

Closing documents

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How do I generate a key?
Sign up in the Developer's Dashboard, select the product you need, and click New key.
How are SDK tools charged? Are there any free options?
You're charged per MAU that fall under the commercial license and exceed the free limit.
The SDK sets a daily usage limit for map search, routing. In the free version, the limit for the MapKit SDK is 25,000 MAU.
How do I sign up in the Developer's Dashboard with a corporate email?
Unfortunately, that isn't possible. To sign up in the Developer's Dashboard, you need a Yandex ID.
Where can I see request statistics by key?
Go to the Developer's Dashboard and click Statistics. To see statistics for a specific key, hover over it and click the Statistics pop-up button.
How do I get a trial period?
You can get a free trial period for the Yandex Map API if you have at least 10 million annual requests for any one of our tools. For customers with other request volumes, the terms of the trial period can be discussed on a case-by-case basis. Either way, send us an email at api-maps@yandex-team.ru.
How do I renew my API/SDK license and/or get an invoice to pay for the API/SDK?
Send us an email at api-maps@yandex-team.ru, and we'll get back to you. Alternatively, you can contact your representative.
Are there any postpayment or installment options? Can I pay for the API on a quarterly or biannual basis?
We operate under prepaid annual contracts. Customers with 200 million or more annual requests on one of our tools are provided with additional payment options, including monthly payments.

For customers with other request volumes, postpayment arrangements can be discussed on a case-by-case basis.

We also offer monthly contracts, though the price is different.

Send us an email at api-maps@yandex-team.ru, and we'll get back to you.
Can I transfer funds to another account?
Inform your representative or send us an email at api-maps@yandex-team.ru.
How can I get a higher request limit?
You can either re-sign your contract with us for a higher request limit or pay an overlimit fee for requests beyond the limit in your current contract. Learn more about overlimits here.

If you need help deciding which option is best for you, send us an email at api-maps@yandex-team.ru or consult your representative.
Why is my API key blocked?
You most likely violated the terms of use for your license. In that case, send us an email at api-maps@yandex-team.ru. We'll give you detailed information about why you were blocked and how to resolve the problem.
How do I log in to the Developer's Dashboard if I forgot my password or login?
You can restore them via this dedicated Yandex ID page. You'll need to provide account information, which can be your phone number, your email address, or the answer to your security question. Learn more.

If your account information is outdated, fill out the recovery form.

You can also try checking the saved passwords in your browser. Alternatively, you can reach out to Yandex ID support.
Can I transfer my API key to a new account?
Send us an email at api-maps@yandex-team.ru or contact your representative directly.
How do I get a refund?
Send us an email at api-maps@yandex-team.ru or contact your representative directly.