Why was I banned?
Go to the Troubleshooting section. Here you can see everything that might cause problems. If you have been banned, you will see a message that says You are blocked. Tap it to see more details.
Users are banned for failing to meet the service's standards, such as:
Safety. You must not violate traffic regulations, use your phone when driving, engage in conflicts with other drivers, or put your clients' safety in danger in any way.
Quality. You must not smoke, swear, or be rude to clients. Maintain personal hygiene, and don't engage in conversation if your client doesn't want to chat.
If you were banned temporarily, just wait until the ban is lifted. If you need assistance, message our team right from the ban screen. We will tell you the reason behind your ban, and give you tips on how to get unbanned and avoid such situations in the future.