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Your Yandex account
Protect your account
Log in to Yandex
Link your phone numbers
Alternate email addresses
Account registration
Two-factor authentication
Manage your account
My services and Yandex.Plus
Solving problems
Support service
Your Yandex account
Protect your account
Why is Yandex asking me to change my password?
Verification at login
Virus protection
SOC 2 security standard
Log in to Yandex
Passwordless login
Via social networks
With phone number and name
Via email
With two-factor authentication
Link your phone numbers
Telephone number instead of username
Alternate email addresses
Account registration
With any email
By phone number
Two-factor authentication
Enabling 2FA
Disabling 2FA
Restore access with 2FA
Generate verification codes for non-Yandex services
App passwords
Manage your account
Public profile
Account verification
Deleting your account
My services and Yandex.Plus
Solving problems
Support service
Yandex.Passport
Solving problems

Solving problems

Select the problem you are experiencing:
  • I can't log in to Yandex
  • Yandex is asking me to change my password
  • I can't manually reset my password
  • The password recovery code doesn't work
  • I have a phone number problem
  • Someone might have hacked my account
  • I worked at an internet cafe and forgot to click “Log out”. What should I do?
  • I received a strange message from Yandex

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