“Yandex Direct, costs” report

The report contains information about expenditures on pay-per-click and pay-per-conversion campaigns in Yandex Direct. The report displays data on campaigns whose ads lead to the website (not the mobile app). Yandex Metrica reports do not display statistics on pay-per-impression ad campaign expenses.

This data is supplemented with session information (for example, the bounce rate, session depth, and time on site). All the information needed for analyzing the performance of ad campaigns can be shown in a single report.

Note

Reports provide statistics starting from 1 November 2015.

Ways to use this report

The report helps you analyze Yandex Direct advertising campaigns in different contexts: spending and number of attracted customers.

Conditions for getting the report

The report can be viewed by:

If you don't have access to a tag in Yandex.Metrica, ask the owner of the tag to grant you access, for example, guest access.

If you have access to the campaigns of multiple Yandex Direct clients, you’ll be able to view the list of these clients’ chief representatives in the Yandex Metrica interface.

Report structure and settings

To display information in the report, Yandex Metrica gets data about clicks and expenditures and compares them with session data for the selected period. Therefore, some data may not be included in the specified period. This depends on the attribution model used in the report.

For example, when you select the model “Last click from Yandex Direct”, a click or conversion might occur after the selected time period, be linked to a later session, and fail to show up in the report. When you select the “First click” model, a click might occur earlier than the site session. In this case, the date of the click might be outside the report period, and the data might fail to show up in the report. We recommend increasing the date range when generating the report.

Specifics of the display and calculation of some metrics:

Sessions

Linked to the tag installed on the site that the ad leads to.

Clicks

Available in the report for any tag that you have access to. Data is shown for campaigns that lead to the site, if you have access to them in Yandex Direct.

Expenses

Yandex Metrica includes CPC for pay-per-click campaigns and CPA for pay-per-conversion campaigns.

Expenditures are calculated without VAT. If you transfer data in multiple currencies, you can select one of them in the report. When you select a currency, monetary metric values are recalculated using the exchange rate from the day before the date of the expenditure.

The amounts may differ depending on whether the account was converted to the payment currency. For instance, if you converted the account to rubles, the CPC is calculated with the discount (if one was awarded before 1 September 2015), and available in two currency types: rubles and Yandex units.

Yandex Metrica links the expenditure data to the click date. Therefore, for pay-per-conversion campaigns, expenditure data may differ from the Yandex.Direct “Report on conversions”, where expenditures are calculated as of the conversion date.

The report supports some customization features. For example, segmentation, segment comparison, and goal selection. When creating a goal-based report, the indicators of “clicks”, “costs”, and “average costs” don't change.

Questions and answers

The “Yandex.Direct, costs” report displays campaigns with zero values

The report shows:

  • Yandex Direct campaigns under the login you're using to view the report
  • Campaigns that the login has representative access to in Yandex Direct.
    These can be campaigns that lead to other sites with a different Yandex Metrica tag installed.

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Select a question to find a solution.

Check that:

  • The tag number is specified in the Yandex Direct campaign settings.
  • Tag settings in the Yandex Metrica interface don't have excessively narrow filters set up on the Filters tab.
  • The tag is installed on all the landing pages. To view data for pages that have the Yandex Metrica tag installed, go to Reports -> Content -> Popular. The data is shown if site users have previously visited these pages. To check whether the tag is installed correctly on any of the site pages, see Checking tags.
  • The site was functioning correctly during the selected report dates.
The recommendations did not help

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

Yandex: Unknown means that the session that Yandex Metrica registered couldn’t be traced to a specific click on a Yandex Direct ad. Besides the advertising system itself, the rest of the data couldn’t be detected either, including the campaign, keyword, and query.

If you see Yandex: Unknown as a source in Yandex Direct, it may be due to a time gap between generating the yclid tag in Yandex Direct and recording a session in Yandex Metrica. This can happen in the following situations:

  • The user clicked an ad but left the source page open on a browser tab, and later refreshed the page.
  • The user clicked a link from an ad, but then forwarded it to someone else. A repeat visit using this link won't be associated with the click on the Yandex Direct ad, either.
The recommendations did not help

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

Make sure that the tag is formed correctly. A UTM tag consists of five parameters, which can be arranged in any order and are separated by ampersands (&):

http://example.com/?utm_source=yandex&utm_medium=cpc&utm_campaign=campaign123&utm_content=ad456&utm_term=keyword

If the page URL already contains parameters, the label should be added after the ampersand &:

http://example.com/?uid=1234&utm_source=yandex&utm_medium=cpc&utm_campaign=campaign123&utm_content=ad456&utm_term=keyword

In addition, UTM tags might not be counted because:

  • The Yandex Metrica tag isn’t installed on landing pages, or it is installed incorrectly. Check how the tag is installed.

  • The ad specifies a URL that redirects to a page that doesn't have the Yandex Metrica tag installed.

  • The ad specifies a URL that redirects to another page, and the UTM labels are lost.

  • The ad specifies an invalid URL that doesn’t open a page.

The recommendations did not help

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

The standard report on UTM tags has a hierarchical structure: utm_source, utm_medium, utm_campaign, utm_content, and utm_term.

If you use every UTM label except utm_content, data for utm_term won't be available in the standard Labels report group report. In order to start showing the tags, remove utm_content from the report.

The tag parameters have default names: utm_source, utm_medium, utm_campaign, utm_content, and utm_term. You can't change them or create custom names (like utm_keyword or utm_word), because they won't be part of the UTM labels and their data won't be reflected in the “UTM labels” report.

For example:

http://example.com?utm_source=yandex&utm_medium=cpc&utm_campaign={campaign_id}&utm_keyword={keyword}

where utm_keyword is a custom parameter.

The “UTM tags” report shows information for the utm_source, utm_medium, and utm_campaign parameters. Information for the utm_keyword parameter is only available in the Reports -> Content -> By URL parameters report.

The recommendations did not help

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

This happens as the reports are by default based on the Last non-direct click attribution model. It helps you calculate the conversion rate more precisely by taking into account the user’s session history to select the traffic source.

To remove statistics on a stopped or archived campaign from the report, select the Last click model. In this case, Yandex Metrica detects the current traffic source for each session.

Learn more about attribution models in Yandex Metrica and Yandex Direct in the blog.

See the reasons why data may differ. If the reasons have been resolved but you still have questions, fill out the form below.

The recommendations did not help

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.

Please note: Our support team will never initiate a call to you. Do not follow any instructions of people who call you and introduce themselves as the Yandex Metrica support team.