---
metadata:
  - name: generator
    content: Diplodoc Platform v5.57.3
alternate:
  - https://yandex.com/support/business-priority/en/manage/contacts.md
  - href: https://yandex.com/support/business-priority/en/manage/contacts.md
    type: text/markdown
    title: Markdown version
  - href: https://yandex.com/support/business-priority/en/llms.txt
    type: text/markdown
    title: llms.txt
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/business-priority/en/llms.txt

<div id="data-menu-wrap">   
  <a href="name">
    <div>
      <span>Name and short name</span>
    </div>
  </a>
  <a href="address">
    <div>
      <span>Address and location</span>
    </div>
  </a>
  <a href="status">
    <div>
      <span>Status</span>
    </div>
  </a>
  <a href="type">
    <div>
      <span>Business category</span>
    </div>
  </a>
  <a href="work-time">
    <div>
      <span>Business hours and holidays</span>
    </div>
  </a>
  <a href="contacts" class="inactive-link">
    <div>
      <span>Contact details</span>
    </div>
  </a>
  <a href="other">
    <div>
      <span>Services and requisites</span>
    </div>
  </a>
</div>

# Contact details

Add the company’s websites, socials, and email address. By providing this information, you’ll make it easy for customers to contact you and help our support team verify your company's details:

1. <!-- source: en/_includes/resource/id-manage/contacts.md -->
   On the **Businesses** page, click the link with the company name.
   <!-- endsource: en/_includes/resource/id-manage/contacts.md -->
2. <!-- source: en/_includes/resource/id-manage/contacts.md -->
   In the left-side menu, go to **About the business** → **Data**.
   <!-- endsource: en/_includes/resource/id-manage/contacts.md -->
3. Go to the contacts section:
   - [Website and social media](#website): For publication on the internet and communication with users.
   - [Email](#mail): For Yandex Business communication with the company.
4. Click **Add** and select the tool. Fill in the fields. For more information, see the sections below.
5. <!-- source: en/_includes/resource/id-manage/contacts.md -->
   Click **Save changes** at the bottom of the page.
   <!-- endsource: en/_includes/resource/id-manage/contacts.md --> 

<!-- source: en/_includes/resource/id-manage/contacts.md -->
The request to change company information will be submitted for moderation. You can track the status of your request in your account in the **Changes** section (see more in [Change history](https://yandex.com/support/business-priority/en/manage/changes.md) in Help).

{% note warning %}

It may take up to three days for moderators to process your request to update contact information.

{% endnote %}
<!-- endsource: en/_includes/resource/id-manage/contacts.md --> 

## Website and social media {#website}

### Website

Add a link to your main website and one or two links to additional websites.
      
First enter the URL of your main website and then list other websites to appear in the dropdown list.
            
{% note info %}

You can add up to three (one main and two additional) websites to your profile.

{% endnote %}

### Socials
      
Add a username or phone number linked to your social media profile.

{% note info %}

Telegram is a social network, not a messenger.

{% endnote %}

### YouTube channel

Add a link to your channel.

### Messengers

Add links of the following format into the fields with WhatsApp and Viber icons: `https://wa.me/customer_number` and `https://viber.click/customer_number`. Specify the number in `79991112233` format.

If a customer's message comes from Yandex Maps, the company's reply is generated automatically. For more information, see [Messages from Yandex Maps](#message-maps).

#### Messages from Yandex Maps {#message-maps}

If a customer clicks ![](../_assets/wa-btn.png) in Yandex Maps, a template with the following text will be automatically added to their first message: `Request from Yandex Maps. Hello! I'm interested in your offer`.

{% note info %}

The template text can't be changed.

{% endnote %}

The customer can edit this message — delete the template text and write their own message.

### Phones {#phones}

In the **Phones** section, add phone numbers:
- A phone number, extension, and description.
- Phone numbers used in Viber and WhatsApp.

## Email {#mail}

{% note info %}

Exclusively for Yandex Business communication with the company.

{% endnote %}

In the **Email** section, add your email address.

<!-- source: en/_includes/troubleshooting/main/id-main/resource_buttons.md -->
<a href="../../../../troubleshooting/main" id="tbsh-res-btn" target="_blank">
  <span class="button">Write to support</span>
</a>
<!-- endsource: en/_includes/troubleshooting/main/id-main/resource_buttons.md -->

<!-- source: en/_includes/footer.md -->
<div width="100%" align="center"> 
<br>
<br>
<br>
You can also go to
<br>
<br>

[![](../_assets/favicon.png){width=38px}](https://yandex.com/sprav/companies/)   [![](../_assets/yandex-business.svg)](https://yandex.com/sprav/companies/)

</div>
<br>
<br>
<div class="table-style-none">

#|
||
Useful links

* [Add a business](https://yandex.com/sprav/add)
* [Yandex Maps Help](https://yandex.com/support/maps/)
* [User Agreement for Yandex Services](https://yandex.com/legal/rules/)     
|
||
|#

</div>

<!-- source: en/_includes/table-style-none.md -->

<!-- endsource: en/_includes/table-style-none.md -->
<!-- endsource: en/_includes/footer.md -->

<!-- source: en/_includes/violet-button-styles.md -->

<!-- endsource: en/_includes/violet-button-styles.md -->

<!-- source: en/_includes/border-style.md -->

<!-- endsource: en/_includes/border-style.md -->

<!-- source: en/_includes/btn-data-css.md -->

<!-- endsource: en/_includes/btn-data-css.md -->