Good evening, everyone.I have encountered such cases.the car was insured in the task well, everything seems to be fine, but up to a certain point when I still had to apply for an insured event.namely, after an accident.I came for an inspection, they all took pictures and said that in 15 days you would get insurance.My front bumper was damaged in an accident. The car is a Chrysler Voyager minivan.friends used to say that their score was out of thin air.but I thought that at least it would be enough to repair the bumper.but that was not the case.what they counted is not enough even for a bottle of paint . if they know where you can repair the bumper for one basic one, let them tell you.I had to change my insurance policy.and I do not advise anyone who wants to work in this company
Working with clients leaves much to be desired.
I was stripped of my health insurance policy, which still had six months left, without any notice or at least a preliminary call to clarify the situation. And when, after three calls, she finally found someone who would explain the reasons, the conversation, alas, was struck by the formality: "according to the rules of the company," and, saddest of all, by the lack of competence, expertise, and desire to figure it out. The phrase "I do not suffer from oncological diseases" turns out to imply that if it was in the anamnesis even 10 years ago and you are healthy about it, you are already "branded" in life anyway and you will not be insured. What century is it?
Alas, the insurance company has no desire to figure it out. And how could I classify myself as "suffering" if this is not the case? It turns out that I did not mislead the company, but the insurance company misled me with its wording. For several years of insurance in different companies, never, never, did the mention of my operation in the anamnesis raise any questions, but here "your policy is closed" and I find out this by accident. And the "expert" does not want to understand at all, only fake sympathy, a reference to the "rules of the company", which only convinced me of the lack of expertise. The "rules of the company" are above all here, as if they, the "rules", run the company, make decisions, and not people with common sense.
I would like to wish to show an individual approach to clients, this is now a trend. And also to raise awareness of issues of modern medicine.
PS. and I have not received any official notification of the closure of the policy.
"You should have been notified" - that's how the TASK works.
The first time I applied for insurance - an insured event occurred for a car , I did not expect such a service, very professionally, quickly enough, there are problems with parking, but there is a site for inspection immediately on site, I am satisfied with the service and will remain their client, I can recommend.