Everything is fine. Live and electronic queue. There is a place to sit. The staff is very friendly and always ready to help. The queue was waiting for about 30 minutes.
I changed my license, submitted an application through mygov. It was done in 2 days. I received my newly printed document quickly and without queues) However, I advise you to pay via payme, so as not to linger at the checkout.
Of course, it's good when they try to simplify everything, there would be more such places, but the staff also needs to be trained. Sometimes it turns out that they need to explain what to do, in principle, we always have a mess) the main thing is to have enough patience. It is better not to go to the cashier, but to pay via pay or click, otherwise they do not take a puny percentage for services, although you pay on the spot.