The service in this store is too slow. I went to get food in bulk and vitamin treats. No one keeps track of the list of feed by weight: the feed has already run out, but it is not marked in the list in any way. If you don't have the right food, sellers never offer another one. We need a treat with taurine - they study the composition for a long time, they are looking for it. It seems that the assortment is not being guided. There's a store of the same chain nearby, and everything is fine there. I won't come in here anymore, I'm wasting my time. The last three or four times I had to go to the neighboring store of another pet chain, having stood in line in vain.

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Максим Шмыгин

Level 7 Local Expert

I visited this store for the first time on December 20th. The food that I fed the cat for several years has disappeared from sale, and I have been suffering for a long time and have not been able to find a new food for the cat to eat. There is already more than one open bag gathering dust at home, and the cat does not eat (The consultant advised me very competently and picked up food similar in composition to the one that was missing from the sale. And, lo and behold!!! The cat is delighted! Many thanks to the employee of this store. I will definitely come back.

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Надежда П

Level 2 Local Expert

Yesterday I was in the store, I tried for a long time to find a salesman in the hall to help remove the collar and toy from the high shelf, one girl at the checkout was leisurely serving a customer. I approached her with a request, she asked with displeasure, "what, from the top shelf?", without straining, took out a toy and a collar. I asked a few questions about discounts on price tags, and received very restrained answers. As a result, I bought 99 rubles worth of a luminous collar for a 50% share, a toy, a bowl, and treats. At home, it turned out that there was no charging wire included with the collar (but there should be) and the collar itself was not working. Apparently someone took advantage of it and the sellers sold it again!!!

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26 reviews