I really liked the location of the hotel, everything is nearby, lots of cafes, shops, a beautiful promenade, a very lively area! The rooms are good (they were taken with a sea view), the room had everything you needed! Friendly staff, cleaned every day, towels were changed every 3 days, everything is clean! Our meals were breakfast and dinner. There were always pancakes for breakfast, porridge for children, cheeses/sausages, tea/coffee, no one left hungry) There are always two types of side dishes and two types of hot dishes for dinner, salads - everything is as it should be! Excursions and transfers were ordered at the reception right at the hotel, and everyone came straight to the hotel. I want to remind you that there are a lot of cafes, during the resort season people have fun, sing/ dance/ listen to music, and as a rule everything is until 00:00. If you know that you will not be comfortable with this, I advise you to choose another region of Abkhazia! It didn't bother us, but on the contrary, we liked it) But if you are going with children, think about whether they will fall asleep under such a noise) The staff was very attentive to the guests with children ) . The hotel is not big, but we thought it was a plus. The sea is right next to it. Price-quality matches) And another bonus at breakfast is if you sit near the window, you can watch dolphins jumping in the sea)

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lenokandrei

Level 5 Local Expert

Great hotel! I highly recommend it. We got into an unpleasant situation, the car broke down. They helped me find the right numbers, were always in touch, called, worried. Thank you so much for your participation and help We arrived late, missed dinner, but we were fed, no one rushed us, on the contrary! Everyone was greeted with a smile and warmth. Thank you all, Everything is very tasty, there is a lot of variety, they always report. The cleanliness in the dining room, the music, the view is gorgeous, you eat and admire the sea. The rooms are also clean. The views from the balcony are swinging, the sound of waves, the air, and it didn't hurt a bit to have a cafe nearby. The music is pleasant, that's what the resort is for, people are relaxing, They slept on a comfortable mattress, snow-white linen, garbage is cleaned every day, they are interested in whether everything is in abundance. Thank you for such an attitude towards the guests. I am very glad that you chose the Orchid! Good luck to you, good guests 🏖️

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