Requirements for ad placement in Product campaigns

List of prohibited categories

The following categories of ads aren't accepted for product campaigns placed in search results and ad networks:

This list is not exhaustive and can be changed by Yandex at any time.

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Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can check your username by opening ya.ru in another browser tab. Our team can access your data only when processing your request.

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You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-91-93

Russia: 8 (800) 700-47-45 (toll-free within Russia)

To access campaigns, the customer service specialist will need your PIN.

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