SMS notifications

You can get SMS notifications about the status of your campaigns. For example, you can get notified when a campaign was accepted after review, or when the account is low on funds. SMS notification messages are paid for by Yandex, and they are free of charge for the advertiser.

To set up SMS notifications, go to the Notifications section on the campaign settings page. Choose the types of notifications you want to get and the best time for sending the messages to you, and click Save.

By default, the notifications are sent to the phone number you provided when registering with Yandex. If your account doesn't have a mobile phone number associated with it, or you want to send notifications to a different phone number, click the appropriate link in the SMS notification settings.

Questions?

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Our customer service department can only help you with the campaigns created under the same username you use to contact us. You can check your username by opening ya.ru in another browser tab. Our team can access your data only when processing your request.

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You can contact us from 10:00 to 19:00 (UTC+3) by phone:

Moscow: +7 495 139-91-93

Russia: 8 (800) 700-47-45 (toll-free within Russia)

To access campaigns, the customer service specialist will need your PIN.

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