---
metadata:
- name: generator
content: Diplodoc Platform v5.50.6
alternate:
- https://yandex.com/support/direct/en/campaigns/representatives.md
- https://yandex.com/support/direct/ru/campaigns/representatives.md
- https://yandex.com/support/direct/tr/campaigns/representatives.md
- https://yandex.com/support/direct/zh/campaigns/representatives.md
---
> **Documentation Index:** Fetch the complete configuration index at https://yandex.com/support/direct/en/llms.txt
# Managing representatives
You can distribute the work on your ad campaigns between several accounts which are called representatives. There are no restrictions on the total number of representatives you can have.
A representative can have one of the following access levels:
- **Full access**: Editing and changing ads, viewing statistics, transfering funds, paying for campaigns, and so on.
- **Read only**: Viewing campaign settings and statistics, without access to the balance and payment.
One of the representatives is appointed chief representative. In addition to working on campaigns, the chief representative registers and removes other representatives.
The chief representative can change the access levels of other representatives. You can only grant full access to usernames that **are not registered in Yandex Balance**.
## Register representatives {#new-representatives}
Only the chief representative can register a representative. In the left menu, click **Tools** → **Your representatives**.
Enter a username registered with Yandex in the `login@yandex.com` format. Make sure this account hasn't been used to sign in to Yandex Direct yet. Alternatively, register a new Yandex account, then enter its username.
Provide your personal information. Select the access level for the representative. You can change it whenever your need to.
{% note alert %}
Yandex recommends using only accounts that you have registered in Yandex yourself.
{% endnote %}
A representative with full access can manage campaigns in both Yandex Direct and other Yandex services for business.
## Remove representatives {#del-representatives}
Only the chief representative can remove a representative. To do this, click on the corresponding link next to a username on the representatives page. When you remove a representative, they lose access to campaign management in Yandex Direct and other Yandex services for business.
You can view all the representatives that were deleted in the **Deleted representatives** tab. If the removed representative hasn't created their own campaigns, you can restore them. To do this, click **Restore** next to the representative's username in the list.
## Changing the chief representative {#change-representatives}
The chief representative can appoint another representative as chief. To do this click **Change chief representative**, choose a username from the list and click **Appoint**.
The previous chief representative can continue working with campaigns, but can no longer manage other representatives.
## Notifications {#notifications}
A representative will only receive notifications about the campaigns where their email address is specified. The chief representative may permit a representative to receive notifications for all campaigns. To do this, click **Edit** next to a username on the representatives page.
The chief representative will receive notifications for all campaigns.
#### Have questions? {#questions}
{% note alert %}
Our customer support can only assist you with campaigns linked to the username you are contacting us from. You can check your username by opening [ya.ru](http://ya.ru/) in another browser tab. Our team can access your data only when processing your request.
{% endnote %}
Scan the QR code or tap it to follow the link.
If you select Telegram or WhatsApp, keep in mind that Yandex does not control and is not liable for how third-party messengers store your data and chat history.
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You can contact us from 10:00 to 19:00 (UTC+3) by phone:
**Moscow**: [+7 495 139-91-93](tel:+74951399193)
**Russia**: [8 (800) 700-47-45](tel:88007004745) (toll-free within Russia)
To access campaigns, the customer service specialist will need your [PIN](https://yandex.com/support/direct/en/troubleshooting/pin-code.md).
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{% cut "Leave a message" %}
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