We chose the hotel based on the reviews - solid positive. And there are undoubtedly advantages - location, good repair, new year's atmosphere, everything is clean and very cozy, all sorts of little things create pleasant impressions - such as decorating the room with a garland of houses, salt and bubble bath, cookies at night, evening room preparation for bedtime, comfortable bed, TV with individual greetings and other little things. It feels like everything has been thought out. But there are a number of things - small rooms, no elevator, a view of the courtyard with a construction site, all three rooms of different categories (solo, double regular and double with bathroom) that we took, very expensive breakfasts and in general these breakfasts are complex - nothing can be replaced or added, without a buffet, just from You choose one of several dishes and that's it! For example, 4 cheesecakes or pancakes with fish or an omelet with buckwheat or an English breakfast plus tea/coffee and/or water/juice. Any change in the recipe or deviation from it is a problem. And it's at such a price!!! The waiters are young girls who act strictly according to the instructions, although they try very hard.
We went to dinner on purpose, to try the kitchen advertised on TV in the room at unrealistic prices even for Moscow. Nothing, in short. Therefore, I will not recommend it. The usual fish, the usual salad and a little pretentious dessert.
By the way, without booking, the room price was lower on the day of arrival. We booked in advance and paid more.
Therefore, I definitely will not recommend the restaurant, there are a lot of other places around where you can eat.
But in general, the hotel made a pleasant feeling with the atmosphere, attitude, cleanliness, beauty and care, and we were complimentfully extended 3 rooms until 14:00. Thanks a lot for that!
+
The hotel is located in the historical center, the location is convenient, the place is quiet, the interior is beautiful, the service was courteous from and to. Breakfast starts at 8 a.m. The room has all the necessary hygiene items. We checked in an hour earlier without additional payment.
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We were on a cool rainy day and it was cold in the room. The staff advised to turn on the air conditioner at 30 degrees, responded and brought a second blanket and champagne as an apology. We took advantage of everything, but still I don't want to think about the cold in a hotel on vacation and put on a second jacket.
The breakfasts are delicious, but expensive.
A piece of dust was left in the hallway after cleaning, which is also strange for such a price, the rest was clean.
My Wi-Fi was not working well.
A wonderful hotel! Modern, designer, stylish and sooo comfortable!!!! The location is perfect! The very center! Pedestrian zone, all attractions nearby, shopping center in 10 minutes walk, embankment nearby, street for festivities until morning in 10 minutes on foot. In general, the location is perfect!!! The hotel itself is cool. The staff is just a tower!!! Everyone is friendly, responsive and will help with any issue. The only negative is the lack of an elevator ((, but again, the staff helped and lifted the suitcase without any problems and lowered it when leaving. Every evening the staff left a nice compliment on the bed)), very nice)). All missing items are provided at the first call. I highly recommend the hotel))!