I really love the Japanese Ham network, I often order sets and sometimes visit the branch on Shevchenko. This assessment is unfortunately for the branch on Bahodyr Street. I ran in for an urgent snack and coffee. I asked what would be faster rolls or a sandwich, they replied that the sandwich would be cooked quickly. The coffee arrived almost immediately. I drank coffee and waited. In total, I waited 20 minutes, they said that the sandwich would be ready in another 5 minutes. Of course, the workload of the kitchen is possible, but cooking a sandwich for 25 minutes is too much. I told the manager that such a long serving of a sandwich is unacceptable. The manager said she would send it to the kitchen. The waiter said he would pack it with him. I couldn't wait another 5 minutes, so I asked to close the account. The account was closed, and a sandwich was included in it, which I did not receive.
The establishment itself is good, but the situation is sad. I am not a conflicted person, I do not swear and I understand the problems of institutions. But leaving a sandwich on the bill without feeding the visitor is a very wrong decision.
upd 04.05.2024
As they say, he gave the institution a chance and for good reason. The guys began to cope better with the service, increased the feed rate, said that the set would be ready in 20 minutes, cooked in 19, periodically I order pickup, and always on the minute. For this, I raise from 1 star to 5.
Unfortunately, I did not like this place. The girls at the entrance were not friendly, they answered sharply and not politely. The interior looked like the FURNITURE was assembled from different cafes, the room was unclean. The dishes that were brought stank, and they smelled like fat and kitchen, which spoiled my appetite. At first glance, the menu is good, but the rolls are small, although the prices are lower than in Sushi time, but the rolls are empty. Especially thin tuna rolls on standard-sized pictures, but in fact 1×2 centimeters, it was funny. And it doesn't taste good. The prices are not justified by the service and the quality of the dishes. It would be better if it were more expensive but of a higher quality. I DO NOT RECOMMEND IT!
We came with a friend to Yaponamama on Bahodir Street, near Seoul City. The administration said that all the seats were reserved, but there were empty tables. They asked us to put us there temporarily, and later, when the tables are free, to transfer us. We were refused and decided to wait until some table became available. As a result, one table was vacated, but we were told that it was reserved and they were sitting there temporarily. But our request to put us in jail temporarily was refused. Disgusting behavior of staff and administration 👎👎👎👎👎👎👎👎👎👎🤢🤢🤢🤢🤮🤮🤮💅