We often order food with colleagues for lunch at this cafe. Yesterday, they tried to order for the team once again. The Yandex application was not working. I called the cafe itself and asked if it was possible to order by phone, to which the girl replied that write in a telegram and we will accept the order. I sent a telegram, the order arrived, but the courier demanded 25 thousand for delivery. I called the girl who took the calls again and asked why she hadn't warned me about the paid delivery, to which I received an answer that she didn't have to do this and that we ourselves should know. She spoke extremely sharply, not respecting any loyalty to regular customers. After I asked her name, she hung up on me. I ask you to find out who was on shift yesterday on 01/24/24 and answered questions very tactlessly. The Administration is obliged to warn that the order via telegram will be with an additional courier fee. Naturally, you have lost your clients.
Отличное кафе, мы ходим почти каждый день. В рукколе можно собрать себе сравнительно недорогой, питательный, полезный и вкусный обед, какой сам пожелаешь (пример блюда внизу, в фото, стоимость ~ 50 тысяч). Предлагаются различные салаты, гарниры, горячие блюда на выбор, а также всегда есть супы дня. В колонках играет хорошая музыка, персонал приятный, есть возможность поесть на свежем воздухе. 5/5