Only emotions. I went to buy roses. I clarified the available positions at the checkout. It was the reds that were needed. There were 4 women and one man in the hall (possibly a loader). One worked at the cash register, the other decorated bouquets. The other two were laughing loudly from the video clips in tiktok. I waited my turn. I took 15 roses 50cm, without decorations, just in paper. They were stupidly taken out of the bucket without tearing off the leaves, wrapped in paper like a sausage stick). I didn't see it right away, because I paid at the checkout. He asked to remove the leaves, tore the paper, with a dissatisfied look, tore off the leaves almost to the buds, and wrapped them in the same torn paper. There was no time to argue. I picked up the flowers and went. At home, my wife saw that the buds were not in good condition, to put it mildly. I had to go to the holiday with what I have. Apparently they stuck the leftovers in. My flaw. It was necessary to look carefully.
I was a regular customer, the quality of the flowers was always good. But in the last order through the online store (collected in this store), the flowers turned out to be stale. The flowers were brought at 11:00, and at 18:00 the flowers were nothing ... (you can evaluate in the photo). The claim was referred to the legislation that flowers are not subject to exchange and return! In short, they sent me far and away. They said that they buy the freshest ones from suppliers, but they did not recognize that they could stand in the store for more than one day, and then get into my bouquet. Therefore, think about whether it is worth contacting this company and risking getting a pig in a poke for delivery!
Девушка на кассе очень приятная и терпеливая. Молодая мастер по цветам тоже доступно все показала, стою жду своей очереди. Прилетела блондинка (видимо с обеденного перерыва) и настойчиво стала заниматься оформлением букета на доставку... вот с ней не то, что общаться, даже взаимодействовать по оформлению крайне неприятно.. поведение как у жены сети магазина - не меньше.. Стою тихонько, без лишних вопросов жду когда оформит букет, а мне говорят "выбрали цветы - можете уходить!"... это что вообще было? Спасибо что на *** не послали... Сотрудники в пункте приема вторчермета себя так не ведут.. В следующий раз постараюсь заехать в другой магазин сети за хорошими и недорогими цветами!