Maps · Minsk · Points of delivery

Wildberries

4.5

112 ratings

Closed until 10:00 AM

Minsk, Filimonava Street, 5

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Minsk, Filimonava Street, 5

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4.5

112 ratings

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Karina S.

Level 5 Local Expert

Incompetent, rude employees. They roll their eyes, sigh, raise their voice, and can't answer questions properly. Such specialists simply cannot work with people. There was no information on the website that the product could not be opened or that it was irrevocable. According to the Law of the Republic of Belarus on consumer protection, sanitary products can be handed over or discarded, they require verification, as they may not fit. The employee did not notify that the goods could not be opened due to the factory packaging (other cranbooks had already been ordered with verification and there were no questions with the refusal), she said only after opening that she needed to be redeemed. They didn't want to call the manager to resolve the issue and give a clear answer on how to act in this situation, but eventually they got through to the management and accepted the goods for return. It was possible to just apologize and resolve the issue peacefully, rather than create a scandal. Please train the staff in some kind of ethics.

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Ольга Дубровская

Level 3 Local Expert

An employee examined the returns of one of the visitors with the speed of a lazy Blitz, carefully felt them, shook underwear in front of the assembled queue, and threw all the returns into a corner. When asked to speed up a bit, he aggressively informed me that he had only been working for a week and sent me. To another pick-up point. Apparently, he decided that he might not give me my paid orders. It's very sad.

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FantasiesOF Z.

Level 4 Local Expert

Incompetent employees work in this PVZ (especially the girl with black hair), they are rude, they sit with dissatisfied faces, they try in every possible way to hurt the client. It is urgently necessary to change staff, as customers leave dissatisfied and upset. You need to be a professional in this service area.

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Wildberries

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31 review