Customer orientation is at zero. The situation is sur. You stand in line for 10-15 minutes. A passing man throws the car key to the foreman, makes a duplicate and goes about his business. You've waited your turn, and the master tells you to walk for another 15 minutes, then you need to make a key. You clarify that you have already stood in line in front of this man, but the master does not choose your order, because he will charge more money from the man with the key (who left to walk around the shopping center) than from you, who just needs to replace the battery in the watch and spend 5 minutes of time.

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Nina K.

Level 4 Local Expert

A passive aggressive craftsman, he did the duplicates well, but there were problems with communication.

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Аня

Level 3 Local Expert

The service is very slow, and the master's face is displeased that people come and create work for him. We handed over the knives for sharpening (the master said it took half an hour to work), returned after half an hour, and he served other customers and only then started on our knives) As a result, we waited twice as long.

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14 reviews