Maps · Suhum · Hotels

Ritca

4.5

475 ratings

24 hours

Sukhumi, prospekt Leona, 2

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Sukhumi, prospekt Leona, 2

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Features

Parking

Swimming pool

Air conditioning

Wi-Fi

Dry-cleaning

Non smoking rooms

Private beach

Room service

Accommodation with pets

Stars:4

Price for room:from 1250 ₽

Number of rooms:22

Distance to city center:less then 1 km, less then 2 km, less then 3 km, less then 5 km

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4.5

475 ratings

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204 reviews

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Владимир Алексеев

Level 7 Local Expert

It was 24.6.26. the location is excellent, the staff is responsive, the lobby is chic, the disadvantages are the lack of an elevator, but the stairs are wide, you can walk with two suitcases at once, if your health allows! We lived in room 307, the furniture was worn out, of course, but with a hint of luxury, the water pressure in the shower was excellent, although the upper watering can could not handle it. The air conditioner is working properly. There are store-priced drinks in the fridge, which is very rare. Wi-Fi is also available in the Chat room. In general, we are satisfied, I recommend it!

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Мария Кладовикова

Level 4 Local Expert

The only advantage of the hotel is its location. The room itself (standard) is small, there is everything you need. The bathroom has a shower cabin without a door (the door is broken). I contacted the reception, they said they would fix it, but they didn't fix it. It is clear that the water is flying to the floor. There is an air conditioner in the room, the cord is short, and there is no outlet next to the cord. Probably, if necessary, they would have given me an extension cord... I don't know, it wasn't hot. But actually, it would be possible to provide an outlet ... Breakfast is included in the room rate. There is no dining room in the hotel itself. Breakfast is served at a nearby cafe. You can choose a meal based on the voucher price (500₽). In principle, you can eat, but if with coffee, then you need to pay extra. And the cafe only opens at 09:00. If it's necessary earlier, it's not fate. And, of course, it's very noisy because of the central location. Cleaning is only on request (you need to put a sign on the door to clean the room).

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vika-vitte

Level 19 Local Expert

Disappointment from start to finish: no comfort, no respect for the guests I leave an extremely negative review about the Ritsa hotel and personally about the administrator Olga, who, apparently, is completely devoid of empathy and basic standards of hospitality. Initially, we booked a large two-room suite on the third floor. We had a large suitcase with us, and we didn't even realize that there was no elevator in the building at all. Be prepared: high flights of stairs and the administration, which apparently considers it normal to force guests to carry heavy luggage upstairs on their own. Olga initially allowed her to leave the suitcase until the arrival of the night administrator, who was supposed to help. But there is no luggage storage: things just stay in the lobby at your own risk. When we went up to the room, we were horrified. Complete shabbiness, a dull atmosphere and an absolute discrepancy between price and quality. The air is stale, and the room smells old and musty, which makes you involuntarily think of the aerobic microbes that have accumulated over the years. Airing, apparently, is not part of the management's plans here. Of course, we immediately went down to cancel this room and book another one. However, Olga's reaction only reinforced our disappointment.: instead of trying to resolve the situation or apologize for the inconsistency of the conditions, there is cold indifference and obvious lack of professionalism. No support, just a formal attitude towards guests in an unpleasant situation. If you value your comfort, health, and nerves, avoid the Ritz. Here you will find physical challenges with luggage, questionable sanitation and communication with staff who don't care about your comfort. By the way, there is no power supply 😂 Definitely not recommended

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