Maps · Karaganda · Hotels

Ozz

5.0

977 ratings

24 hours

Karagandy, Mustafin Street, 9/4

Add photo or video

Address

Karagandy, Mustafin Street, 9/4

Show entrances

Directions

Contacts

Business hours

Directions

Features

Parking

Swimming pool

Air conditioning

Wi-Fi

Room service

Fridge

Laundry

Minibar

Breakfast

Stars:unrated

Hotel type:spa hotel

Distance to city center:less then 3 km, less then 5 km, less then 2 km

Type of pool:indoor

Panorama

Are you the owner of this organization?

Customer traffic and business hours

04:00Closed

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Similar places nearby

Dafas

5.0

977 ratings

Rate this place

353 reviews

By default

Arda Farok

Level 2 Local Expert

1. Breakfast buffet okish, 2. rooms unique weird architecture…not that functional but still bearable 3. No elevator and my room was on third floor 4. They don’t do room cleaning unless you ask 5. No water in the room 6. I asked is minibar items paid-The reception said <YES> when checking out they said you have to pay for the items you had 🤷🏽‍♂️🤯🤬

Дина Карибаева

Level 5 Local Expert

I liked the hotel as a whole. Stylish interior, excellent location, comfortable bed and high-quality linens. The breakfast is very good, varied, and there is plenty to choose from. Everything is brought to the room quickly when ordering Of the cons: The pool was not working during our stay. It also turned out to be almost impossible to get a massage — the massage therapist is constantly busy (which indicates a good massage therapist) When they arrived late, they handed over the key so as not to lose it, and I had to wait for the receptionist for about 15 minutes: they rang, knocked, and looked for someone to take the key. When the employee approached, she reported that she had been gone for only 3 minutes, although the wait was much longer. They asked me how to use the TV - I also wish they wouldn't be rude in response) Overall, the impressions are good, but I would like to improve the reception service and the availability of the stated services.

See original · Русский

786625 Сиражев

Level 5 Local Expert

The hotel is unusual. It used to be very nice and pleasant to stay here. The hotel has been tired for 10 years, and the interior of the lobby, floor mats and coverings should be updated. The request to provide a second set of towels and a missing shoe spoon during our overnight stay was ignored. They promised and didn't do it. A small but unpleasant minus that speaks about the attitude towards customers. It is a very strange standard to equip a double room with one set of towels. I hadn't noticed this before at the hotel.

See original · Русский