A gorgeous place for beauty. Comfortable, cozy atmosphere. A varied menu. I have been visiting this salon for 3 years now and every time I find something new for myself, cosmetics or services or new menu items. Well done girls, good luck and prosperity to you!
On 01/27.24, on the eve of the wedding, my daughter was signed up for the image of the bride in this salon. (makeup and hairstyle). They were recorded long before the wedding, stipulating that the day is not ordinary: a good master is needed for the bride. We were promised top services. In the process, we clarified in what form a veil is needed — comb, hairpins, knitting needles? The administrator wrote: the comb is best, it will be strong and reliable (our correspondence in Viber is saved). And so they twisted a bunch for my daughter, stuck a comb with a veil, assuring her that everything was OK), took a normal tip)) but already in the car, the bun began to get disheveled, and the veil fell out. Shock and panic, tears of the bride. On the way to the registry office, I wrote to the salon that everything was sad, in front of the registry office doors, upon arrival, the stylist girl again just pushed the veil))) having said that the veil is heavy and therefore does not hold. With grief in half, my child, without moving her head, signed, and did not put on a veil anymore. I, mom, left the registry office with a veil in my hands. It is not very pleasant when guests say: it would be nice to tear off the hands of such masters)
After describing to the salon administration after the wedding all the bitterness of visiting this salon, I was promised that they would call me back on 01.02, as they value their reputation. And? I waited until 06.02. I wrote to Viber again that I would not leave the situation unattended. I got a call a day later, but I no longer had the moral strength to communicate after such an attitude. Unprofessional, brazen, without a receipt, the level of a district social barbershop with a good interior.
Brides and their mothers, take care of your nerves and money, avoid Mason and Catherine, not always pomposity = decency, professionalism and quality. And this honest review, or rather a cry of the soul and a warning, I will try to place wherever I can. On the avatar there is a veil on the floor in front of the entrance to the painting👌
I expected more from the salon, but I was extremely disappointed. At the stated prices, the quality of service is surprisingly low.
It all started with the fact that I signed up for hair styling on a certain day at 9:30. The day before the appointment, a reminder message arrives, where a different time is indicated. The administrator simply transferred the recording without notifying the client in any way. I had to call and figure out what it was all about.
Arriving at the styling, showing the master a reference with careless curls, I found out that, it turns out, curls are not styling, but a hairstyle (and costs much more accordingly) and hair washing is not included in this service (therefore, you still need to pay extra for washing). An extremely surprising position of the salon for me, perhaps they should reconsider the name of their services or find out the difference between styling and hairstyle.
When washing the hair, the water temperature constantly jumped from hot to cold. In the very process of creating a hairstyle, I did not like that the master (TOP master) did not create a root volume during drying, but on the contrary, as if she was licking her hair.
In general, the prices are too high, the service is below average. I do not recommend the salon, because I know salons where the price is two times lower and the service is three times better.