I ordered a cauldron for pilaf with a large volume. I consulted with the seller, explained everything and suggested it. It was delivered quickly and the cauldron arrived intact. The cauldron itself is of good quality. I had to warm it up on fire once because it was new. The food does not burn and does not stick.
I ordered a cauldron this morning, and the person on the other end of the line was not the most courteous and seemed definitely not interested in selling the product.I ordered for my husband, in the morning they asked at what time it would be convenient for you to deliver-I replied that it was desirable to wait until 3 p.m., after which the answer was that there was only time from 19.00 to 23.00..then why did you ask what time you would like to receive the order?) Well, in the evening, so in the evening..The consultation on the phone sounded clearly in English..be careful, because they didn't even ask for the address data, as other stores do, just in case, like suddenly they didn't hear the exact house number or street..In general, everything in the conversation indicated that a person is not interested in earning money and each client is not valuable..At 8 pm, I called and asked if I would receive my order today, so of course we want to congratulate the person, to which I was answered, they will deliver it to you only by 22.00..I said okay, as long as it's not the last time, since we're going to bed..and now it's almost 22.00, I've already dialed 5 times on the phone and no one is picking up the phone..The mood is already spoiled and the birthday boy said that he was already going to bed and did not need anything..A question for the people working in this store-you are customer-oriented, it is important for you to sell, you are familiar with the concept of service and all that..Because I don't understand, ordering goods from more than one online store in my life, getting such an inept consultation and not even picking up the phone when you get a call, I didn't quite understand what it was at all..
A good website , all the information is available . I ordered a cauldron oven here , contacted the manager and the order was placed quickly , the delivery was prompt , everything came in integrity and safety . The quality is good.