We came with a friend on January 4, and the waitress, Anastasia Medved, served us.She talked to us disrespectfully, before bringing the bill, or rather throwing it on our table, she didn't even ask if we needed to be counted at all.Instead of a big pizza, she brought us a small one.I wanted to order an alcoholic drink, but I forgot my passport, she didn't even let me order a soft drink, she just left.It left a terrible impression, thank you.

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Ева

Level 4 Local Expert

Today, my friend and I went to the Grand for cocktails on the summer porch, but the experience was ruined by the bartender, a woman with a face as if she had just drunk lemon juice instead of a cocktail. When we showed our passports (we are 19 years old), her expression became even more disgusting, as if we had personally ruined her life! If you hate people and your job, go quit, and don't spoil the mood for the guests! We came to rest, not to see your displeased face. No hospitality, no respect— just discontent. The administration urgently needs to work with the staff, and send this "specialist" away from clients.

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Николай Первый

Level 4 Local Expert

They bring a 700-gram steak instead of 200 and say they always make them like this. And then it turns out that there is also no Internet to pay through the terminal. The divorce is complete. I don't recommend it to anyone!

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22 reviews