I booked a lux SUV a long time before the trip, at that moment there were only volvo xc90s in this category, a couple of days later I received an email that they could not provide such an expensive car, although I had already borrowed Audi and bmw and other lux from other companies, in their opinion cars both in England and in other countries and always without questions and problems. I decided to personally stop by the day before the rental and show the card. The manager met me, took the card, went to the computer, pretended to check something, although she did not put the card to the reader and did not touch the keyboard. I came back and informed them that they could only offer me the cheapest option. And there are 2 xc90s in front of the entrance on the issue. I was very upset by this situation, they had all the data in advance, why allow the rental if you don't like the card, I think either they gave my reservation to someone and they didn't have a car left, or this is banal Russophobia... The next day, we were offered a local Opel, and when I asked if something more expensive was possible, they offered a multiven, and there were no problems with the card on the multiven... We were given a car, outwardly the main controls and chairs are clean, but it's worth getting into the armrest, it's sticky, the garbage in the pockets of the door hasn't been cleaned, there's also an open chocolate bar melted, in general, a comprehensive car wash seems to be a snap. Because of this, I do not recommend it to anyone. Maybe these are problems of a particular department. I wanted to travel comfortably on vacation, well, at least they gave me a multiven...

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