Excellent 5-star hotel. I liked the huge lobby, friendly staff. The room was upgraded to a suite on a high floor with a view of the bay. Free access to the observation deck at Etihad Towers is available for hotel guests. A wonderful variety of breakfasts with a separate area for guests with status. Corners with different cuisines are available for breakfast: European, Arabic, Asian. Also, a lounge area on the territory of the restaurant with food, snacks and alcoholic beverages, including beer, wine and spirits, is available for Diamond participants in the evenings. There are swimming pools with sun beds on the street. The staff delivers free ice cream, water and chilled towels.
This is the BEST Hotel in the segment of this location!!!, even taking into account the fact that it is located next door to the Legendary Emirates Palace. And OF COURSE, as everywhere else, most of the comfort, warmth and business luxury is given to it by the staff itself! And here I wanted to highlight Separately the service manager ERGASHEV UMID and his staff, who, like a big family, envelop with the warmth of hospitality! This person is a Professional with extensive experience, who solves any issues that arise as quickly and efficiently as possible!!! And the most important thing is that this created home relaxation allows you to relax even taking into account a business visit! My whole Family and I visit this Hotel with great pleasure every time, and we want to thank all the staff, starting with those who discreetly monitor the cleanliness, quality of food and all the functions of the Concierge service!!!
A wonderful hotel, polite staff, decent room filling, good breakfasts, especially I want to mention the waitress at the Prima Fancy restaurant, very sincere and caring!!! The location of the hotel is also great, opposite the Emirates Palace, you can safely come back again!⭐️⭐️⭐️⭐️⭐️