Polite, friendly and conscientious staff, I really liked how carefully they approach all your questions and are always ready to give an answer, I definitely recommend it.
I like the old-fashioned interior of this bank and the tranquility that reigns in it. The only drawback is the steep staircase leading to the operating room, and, perhaps, the lack of an information kiosk.
Among the advantages - an electronic queue, soft sofas and comfortable chairs at the reception of consultants. Consultants are reasonable, polite and thorough, do not spare time for the client.
On 11/14/2023, I asked by phone for advice on the issue of money transfer.funds by card number. The consultant said that money cannot be transferred to other banks by card number, BUT if I have BelinvestBank's belcard and I transfer funds to another bank's card and this is also a belcard, then this is POSSIBLE. Naturally..solving an important issue in the evening of the same day, it turns out that it is IMPOSSIBLE, entering all the details gives an error..Question:why such stupid consultations??If I do something wrong, I am ready to repeat everything under dictation, but I tried to transfer money several times and there is no result..Every time you contact this bank, on any issue, you get HEMORRHOIDS and nothing more.