It is difficult to get through, but you can leave a request on the website through your personal account. It is difficult to get to the doctor through them first: you need to describe in detail the complaints, what drugs you take, apply extracts, otherwise they will not write you down anywhere, and if they do, then at least to the clinic, where you can sit in line for free. The agent decides for himself whether you need to see a doctor. They often send you home. It seems that there is this insurance, but you still go separately for money. I don't recommend it