Barut Hemera — это пятизвездочный отель, расположенный на берегу Средиземного моря в городе Сиде, Турция. Отель предлагает своим гостям комфортабельные номера, широкий выбор блюд и напитков, а также высокий уровень обслуживания.
Кроме того, отель имеет свой собственный пляж, где гости могут наслаждаться солнечными ваннами и водными видами спорта, такими как водные лыжи и виндсерфинг. В отеле также есть бассейны и спа-центр с сауной и хаммамом.
A family of 5 people vacationed in August 2021 and September 2023. The hotel is stylish and very nice, that's why we returned. A small green and very well-maintained area, like in a botanical garden. Large swimming pools, a free hammam and a gym with great views. The sea in September was unrealistically warm, fine sand and smooth entrance, there are stones. There are two ways to solve the problem: either swim from a pontoon, or swim in front of the melas hotel, there are almost no stones there. A pedestrian path in Side along the sea. The old town is a 30-minute walk away. A good restaurant: the food is quite simple: fish, chicken, beef, lamb, vegetables in all kinds (in 2021 there were screens, the food was served by the chefs), but never during two trips there were no digestive disorders, even heartburn. Both children and adults were well-fed around the clock. In September, there were a lot of delicious strawberries, cherry tomatoes, very tasty local bananas, baursaks were tasted on this visit, and kefir in the children's department. Four a la carte restaurants that can be visited for free. The food is more refined in them. You can book in the app yourself - it's convenient. Every evening the animation is mainly dance groups. There is live music by the pool. For a repeat visit, we made a free upgrade from two standard rooms to two family rooms. We were also pleased with compliments in the form of free chocolate in the room and wine. Beach bags were also in each room as a gift. Tea and coffee in the room were replenished daily. The kettle and coffee machine were working properly. There are no complaints about cleaning. Every day we had everything washed, changed, refueled.
If there is any request, wish, problem - the hotel staff always goes to a meeting and helps in solving it. In 21, almost all the staff was Russian-speaking, in 23, the contingent of hotel guests changed to Europeans, so Russian was spoken only at the reception, there were no Russian-speaking waiters and animators.
The child forgot a backpack with a phone and tablet at the reception at the check-out, after half an hour on the road we found out about it. We called the hotel, and they immediately sent a car with our belongings after us for an additional fee, of course.
In general, everyone was very satisfied with our two visits.
We had a rest in the second half of January. The area is very nice, green and full of fruit trees. The service is excellent. The food is very diverse, you can find it for every taste. A good concept is a confectionery cafe: very tasty desserts and decent coffee and tea. There is a private application where you can order room service, book a restaurant, order drinks on the beach.
Of the cons: in the rooms you need to change the bed linen - it is of very poor quality, it feels synthetic, it creaks at night, and you wake up all wet. Also, the pillows are solid synthetic and not comfortable, but you can order other pillows, including those with natural material.
Otherwise, everything is at a high level.
By level, the hotel is 5 (five) on the verge.
It's not a bad hotel to stay in once. The territory is small, but pretty enough. The level of food and drinks is really high. But the biggest disadvantage of the hotel is the low level of service. From a premium chain hotel, you expect high service - but it's not here. I asked to be placed in a room with a normal view, within my category, and they gave me a room on the ground floor with a view of the wall. I asked to change it - they told me only tomorrow (which is unacceptable in high-category hotels). As a result, they changed it, but after a day. Of course, I did not receive apologies and compliments for the inconvenience. Or, for example, we went to an a la carte restaurant, sat down at a separate table. In the middle of dinner, a worried hotel restaurant manager ran into the restaurant and brought another table (for which there was no place) into the restaurant who put it right next to ours, and put people in. My repeated remark that I was uncomfortable was simply ignored. In general, this is the level of an Ibis hotel, not a 5-star hotel for sure. I don't recommend it.