Maps · Astana · Tires and wheels

Altra Auto

4.9

170 ratings

Open until 7:00 PM

Astana, Alash tas joly, 45

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Astana, Alash tas joly, 45

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Wholesale

Tires

Discs

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Parking for people with disabilities

Tire storage

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Tire fitting

Petfriendly:animals are prohibited

Types of wheels:cast, forged, stamped

Brand:domestic cars, passenger car, foreign cars, trucks

Wheelchair accessibility:full access

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11:00Usually busy

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4.9

170 ratings

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Denis Saratovtsev

Level 2 Local Expert

Excellent service! A very good selection of tires, qualified specialists and high-level managers. Everything was done quickly and efficiently, the service is excellent. It is convenient that there is a seasonal tire storage service. I was completely satisfied, I recommend it!

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Massimo V

Level 30 Local Expert

It is quick and convenient to change tires, provided that the wheels are seasonally stored with them. The last one was done in about 15 minutes. I arrived a little earlier, I was accepted immediately

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Евгений Родионов

Level 7 Local Expert

Seven years of service in this service. Three years ago, during tire repair, the disc slipped off the fasteners (according to the installer, he had long ago informed the management of the need to replace some fasteners, but they were never changed. The disk was badly damaged. I contacted the director, his name was Evgeny, who promised to resolve the issue, but he disappeared. I've already sold that car. Somehow I forgot. After that incident, he came only to the first post, and the equipment was in good condition, according to the staff. All this time I have been storing at least four sets of tires in this company. I arrived to change the tires on February 25. There were new discs on the car. There is no congestion yet. I know the installer, he recognized me right away. Having a negative experience, I immediately warned him to do everything himself carefully on the first post. He ignored all my requests and put a student on my car and on the second post. The result is that the disc also flies off and is severely damaged by the machine. The name of the director is Denis. He assures that the issue will be resolved. I'm going straight from there to the Polymerdisk company. They immediately said that the discs are painted with powder paint, respectively, there is no selection and all discs will have to be painted, the cost is 84,000 tenge. After that, Denis began to bargain for a refund. He says let's reimburse you for 50000tg and that with storage and work. He offered to keep the money for himself. The result is an attitude towards a regular customer, ignoring all requests and refusing to refund. I'll take out all the tires in a few days. Such services are more expensive for yourself. P.S. After posting this review, Regional Director Vladimir contacted me. We discussed the situation. He offered to compensate for all expenses with work and storage and move the tires to a branch on the Astana-Karaganda highway, 73. And so they did. I changed the tires on two cars. Everything is normal. The incident is over. It's nice that the management is responding to the feedback.

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Altra Auto

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45 reviews