Support

If you're having issues with a different Yandex service, check the Yandex support section for answers. If you're having issues with the website you translated, contact the website owner.

To get a response as quickly as possible, specify your issue. Choose a topic from the list:

  1. Reproduce the problem.
  2. On your mobile device, tap Settings → System → Developers. Enable Developer mode.
  3. Check the Error report box. Wait until you're notified that the report was created. Tap the notification in the status bar and send a report using the feedback form.
  1. Reproduce the problem.
  2. On your mobile device, tap Settings → System → Developers. Enable Developer mode.
  3. Check the Error report box. Wait until you're notified that the report was created. Tap the notification in the status bar and send a report using the feedback form.

Go to Settings and then tap About. Tap and hold the app icon on that page for a few seconds. Your UUID (Universally Unique Identifier, an identification standard frequently used for software) will be copied to your clipboard.

Send this number using the feedback form.
If you didn't find the answer in the Translating text section, describe the problem in the form below: What is the issue? What language are you translating to and from? Copy the text that was translated incorrectly.

The service only translates public pages that don't require users to sign in (with a login and password).

If a page is publicly available but you are still having trouble translating it, tell us about the problem and provide any additional information you have in the feedback form below.
If you didn't find the answer to your question in the Translating text in images section, please describe the problem in as much detail as possible in the form below and attach the image that you tried to translate the text in.

If you didn't find an answer to your question about voice input or text-to-speech, please describe your problem in as much detail as possible in the form below.

If the language you translate the text from is not detected, describe the problem in detail in the form below and attach a screenshot demonstrating that the language was detected incorrectly.
You can send us your suggestions on how to make Yandex.Translate better, for example, add a new language, phonetic transcription, or text-to-speech for a language.

If you didn't find the answer to your question, describe the problem in detail in the form below and attach a screenshot.