YandexSupport
Help
 
Log in
Feedback
Select question
Lost items
Money issues
Emergency
Leave feedback
Houston, we have a problem
FAQ
Plus points
Select question
Lost items
Money issues
Ride never took place
Double charged
Price changed
I owe money
Other issue
Emergency
I was in a traffic accident
I feel unsafe
Leave feedback
Complaint about driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Thank a driver
Other issue
Houston, we have a problem
Bank card issues
Promo code isn't working
Account setup issues
I'm not getting ride reports
Something else isn't working
FAQ
How it works
App settings
Add or delete account
Add or delete cards
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Using promo codes
Get a ride receipt
Safety
New features
Partnership
Plus points
Safety instructions
Eesti keel
Lietuvių
Suomi
Azərbaycan dili
ქართული
English
Українська
Norsk
Кыргызча
Français
Оʻzbek tili
Русский
Հայերեն
Srpski
Latviešu valoda
Қазақ
עברית
Română

Safety instructions

I was in a traffic accident

Safety risk

Lost items

Driver traffic violations

Not my driver/car

Was the article useful?
Please specify why
  • article is hard to understand
  • article content does not match its stated topic
  • recommendations did not help me
  • didn't answer my question
  • I don't like how this feature works
  • other reason
Thank you for your feedback!
Please tell us what you didn't like about this article:
Eesti keel
Lietuvių
Suomi
Azərbaycan dili
ქართული
English
Українська
Norsk
Кыргызча
Français
Оʻzbek tili
Русский
Հայերեն
Srpski
Latviešu valoda
Қазақ
עברית
Română
Eesti keel
Lietuvių
Suomi
Azərbaycan dili
ქართული
English
Українська
Norsk
Кыргызча
Français
Оʻzbek tili
Русский
Հայերեն
Srpski
Latviešu valoda
Қазақ
עברית
Română
Yandex.Support homepage
© 2015–2022  YANDEX LLC