YandexSupport
Help
 
Log in
Contents
Select question
Lost items
Money issues
I have a complaint
Houston, we have a problem
Emergency
FAQ
I have a complaint
Unprofessional driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Other issue
Select question
Lost items
Money issues
Ride never took place
Double charged
Price changed
I owe money
Other issue
I have a complaint
Unprofessional driver
Vehicle issue
Ride with child couldn't be completed
Ride with pet couldn't be completed
Other issue
Houston, we have a problem
Bank card issues
Promo code isn't working
Account setup issues
I'm not getting ride reports
Something else isn't working
Emergency
FAQ
How it works
App settings
Add or delete account
Add or delete cards
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Using promo codes
Get a ride receipt
Safety
New features
Partnership
I have a complaint
Русский
English
Azərbaycan dili
Қазақ
Română
Srpski
Українська
Latviešu valoda
Lietuvių
Оʻzbek tili
ქართული
Кыргызча
Հայերեն
Eesti keel
Suomi
Français
עברית

I have a complaint

Unprofessional driver

Vehicle issue

Ride with child couldn't be completed

Ride with pet couldn't be completed

Other issue

Was the article useful?
Please specify why
  • article content does not match its stated topic
  • I don't like how this feature works
  • article is hard to understand
  • recommendations did not help me
  • didn't answer my question
  • other reason
Thank you for your feedback!
Please tell us what you didn't like about this article:
Previous
Other issue
Next
Unprofessional driver
Русский
English
Azərbaycan dili
Қазақ
Română
Srpski
Українська
Latviešu valoda
Lietuvių
Оʻzbek tili
ქართული
Кыргызча
Հայերեն
Eesti keel
Suomi
Français
עברית
Previous
Other issue
Next
Unprofessional driver
Русский
English
Azərbaycan dili
Қазақ
Română
Srpski
Українська
Latviešu valoda
Lietuvių
Оʻzbek tili
ქართული
Кыргызча
Հայերեն
Eesti keel
Suomi
Français
עברית
Yandex.Support homepage
© 2015–2021  YANDEX LLC