YandexSupport
Help
 
Log in
Contents
Select question
Technical issues
Financial issues
Driver or vehicle feedback
Safety
Lost items
FAQ
Technical issues
Account error
Promo code isn't working
Managing bank cards
Issue with ride reports
Something else isn't working
Select question
Technical issues
Account error
Promo code isn't working
Managing bank cards
Issue with ride reports
Something else isn't working
Financial issues
Ride never took place
I was charged twice
Price changed
Unrecognized charge
Other issue
Driver or vehicle feedback
Issue with driver
Issue with car
Rides with children
Rides with pets
Positive feedback
Other issue
Safety
I was in a traffic accident
Dangerous driving or traffic violations
I feel unsafe
Lost items
Phone
Other
FAQ
How it works
App settings
Add or delete account
Add or delete a card
Enable push notifications
Change languages in the app
Delete ride history
Requesting and paying for rides
Request a ride
Select payment method
Tip your driver
Use promo codes
Get a ride receipt
Safety
New features
Partnerships
Technical issues
Account error
Azərbaycan dili
Suomi
Latviešu valoda
km
አማርኛ
ne
اردو
Eesti keel
Қазақ
Հայերեն
العربية
Оʻzbek tili
Français
Español
Português
English
Кыргызча
Українська
Lietuvių
Srpski
ქართული
Norsk
Русский
עברית
Română

Account error

How to add, change, or delete an account

Account issues? Contact us, we're here to help!

Previous
Technical issues
Next
Promo code isn't working
Azərbaycan dili
Suomi
Latviešu valoda
km
አማርኛ
ne
اردو
Eesti keel
Қазақ
Հայերեն
العربية
Оʻzbek tili
Français
Español
Português
English
Кыргызча
Українська
Lietuvių
Srpski
ქართული
Norsk
Русский
עברית
Română
Previous
Technical issues
Next
Promo code isn't working
Azərbaycan dili
Suomi
Latviešu valoda
km
አማርኛ
ne
اردو
Eesti keel
Қазақ
Հայերեն
العربية
Оʻzbek tili
Français
Español
Português
English
Кыргызча
Українська
Lietuvių
Srpski
ქართული
Norsk
Русский
עברית
Română
Yandex.Support homepage
© 2015–2026  Yandex