Support

Chat support

Contact support in Yandex Maps

  1. In the upper-right corner, click .

  2. Select Report an error.

  3. Select one of the options:

    • Send an email: Describe the problem you're having. You can also attach a photo or screenshot.

    • Write to chat: Choosing this option will open a window with our chat bot — select an applicable menu item or write a question in your own words, attaching a photo or screenshot if needed.

    • Need to add object to map: Select the type of map item and add it to the map.

    • Mistake with organization or map object: Select the object you want to fix on the map and describe what's wrong with it.

  4. Click Submit.

Note

You can also report an error in a built route or an object card by clicking Edit information.