Yandex app and user data (iOS)

When you use the app, Yandex collects data and sends it to its servers. Yandex processes all data pursuant to the terms of the Privacy Policies, Cookie Policy, and the «Yandex» for mobile devices User License Agreement Yandex.

To ensure your data is secure, please observe these general recommendations for protecting personal information.

If you have any questions or have encountered any problems, contact support.

What data is sent by the Yandex app

Type of data

Reason(s) for sending

How to disable data being sent

Location

Improving the quality of search.

Form:

  • Search suggestions
  • News cards, weather cards, traffic cards and so on.
  • Push notifications *.

Permission is required to search for your location using the network or GPS.

The sending of this data can be disabled in the device's system settings.

Region of user

Improving the quality of search.

Customization of the app interface

Generating:

  • Search suggestions
  • News cards, weather cards, traffic cards and so on.
  • Push notifications *.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Manual or automatic region detection can be configured in the app.

  1. On the Home screen, tap  (profile icon) → App settings.
  2. Check which location is set in Search country and City.

If no region is specified, then it is determined automatically by IP address.

Country code, operator code

Improving the quality of search.

Creating push notifications *.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Time zone

Customization of the app interface

Creating push notifications *.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Search queries (text and input method)

Used in search feature.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Search history

Used to create search suggestions that factor in the user's interests.

Used to personalize search.

To disable in the Yandex app:

  1. On the Home screen, tap  (profile icon) → App settings.
  2. Select Save search history.

Whether a page was opened and the search results page address

Improving the quality of search.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Actions with interface elements (scrolling, tapping, interacting with the menu, and so on)

Customization of the app interface

Improves the quality of the app.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Photographs taken by the camera or images stored on your mobile device

Used in image search.

Sending a photo or an image is explicitly done by the user.

Permission is required to access the camera. The sending of this data can be disabled in the device's system settings.

Type of data transfer

Adapting the app to work with low data transfer speeds.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Wi-Fi network settings

Determines the user's coordinates.

Gives the option to connect external devices.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Device language

Used to localize and customize the app interface.

Creating push notifications *.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Screen orientation

Font size

Customization of the app interface

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

This is set by the user in the device's system settings.

Device technical specifications (model, manufacturer, name and version of operating system, screen size)

Improves the quality of the app.

Customization of the app interface

Creating push notifications *.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

App crash reports

Improves the quality of the app.

The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app.

Statistics (periodically):

  1. Technical characteristics of the device (model, platform, OS version, Yandex app version)
  2. Device region and language
  3. Navigation statistics
  4. User's clicks
  5. User's search queries
  6. Open video and audio files
  7. Changes in the Yandex app settings
  8. Running processes of the Yandex app
  9. Other statistics (user activity, HTTP referrer, and so on)
  10. Universal access settings

To calculate the total number of Yandex app users and collect other statistics.

Alert

The data is anonymized. The Yandex app team uses it to analyze aggregated statistics. This doesn't compromise the security of your personal data.

  1. On the Home screen, tap  (profile icon) → App settings.
  2. Open Privacy.
  3. Disable the Make the app better option.

The only way to refuse to transfer data whose collection can't be disabled in the app or system settings of your device is by deleting the Yandex app.

Personal data management

When you use Yandex services, they retain your data - for example, the history of your search queries. We store this data securely and protect it well: all our storages comply with SOC 2, one of the most secure international standards.

To manage your personal data, go to Your data on Yandex.

  1. Open Your data on Yandex and make sure you are logged in under the correct Yandex ID.
  2. Tap Download data.
  3. Tap Prepare archive.

When the archive is ready, Yandex sends you a notification. If you don't have a Yandex email address, you can learn the archive status only from the information on the page.

Note

The archive is password protected. To learn how to get a password and open the archive, go to Help for Yandex ID.

  1. Open Your data on Yandex and make sure you are logged in under the correct Yandex ID.

  2. Go to Delete data and tap the button with the name of the service. A list opens with all types of data that Yandex stores for this service.

    Note

    If the service you need is not in the list, tap Other services at the bottom of the list.

  3. Select the row with the data type.

  4. In the window that opens, tap Delete. If you decided not to delete the data, tap Cancel.

After deletion, almost all data immediately becomes unavailable. Yandex will store some types of data for some time, because this is required by law.

Report a problem or ask a question

If you didn't find an answer to your question or want to report a problem, please contact support using the feedback form below. We'll do our best to help you.

Feedback form

Setting up push notifications. You can disable the sending of certain categories of push notifications in the app settings. You can disable all notifications from the app in your device's system settings. To learn more, see Help.