The Yandex app and user data (Android)
When you use the app, Yandex collects data and sends it to its servers. Yandex processes all data pursuant to the terms of the Privacy Policies, Cookie Policy, and the «Yandex» for mobile devices User License Agreement Yandex.
To ensure your data is secure, please observe these general recommendations for protecting personal information.
If you have any questions or have encountered any problems, contact support.
What data Yandex App transfers
|
Type of data |
Reason(s) for sending |
How to disable data being sent |
|
Location |
Improving search quality Generating:
|
The sending of this data can be disabled in the device's system settings. |
|
Region of user |
Improving search quality Adapting the app interface Generating:
|
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Country code, operator code |
Improving search quality Creating push notifications * |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Time zone |
Customization of the app interface Creating push notifications *. |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Search history |
Generating search suggestions based on the user's interests Personalizing search |
To disable in the Yandex app:
|
|
A photo from the camera or an image stored in the mobile device |
Image search |
A photo or image sent by the user. The sending of this data can be disabled in the device's system settings. |
|
Information about likes and dislikes in Yandex Music |
Creating a music card Personalizing Yandex Music |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Type of data transfer |
Adapting the app to work with low data transfer speeds |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Wi-Fi network settings |
Determining the user's coordinates External device connections |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Amount of data sent |
Improving app performance |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Device language |
Used to localize and customize the app interface. Creating push notifications * |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Font size Screen orientation |
Adapting the app interface |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Device technical specifications (model, manufacturer, name and version of operating system, screen size) |
Improving app performance Customization of the app interface Creating push notifications * |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
App crash reports |
Improving app performance |
The Yandex app might not function correctly without this data. If you don't want your data collected, don't use the Yandex app. |
|
Statistics (periodically):
|
To calculate the total number of Yandex app users and collect other statistics. |
Alert The data is anonymized. The Yandex app team uses it to analyze aggregated statistics. This doesn't compromise the security of your personal data.
|
(profile icon) → App settings.The only way to opt out of collecting data which can't be disabled in the app settings or your device's system settings is to delete the Yandex app.
Personal data management
When you use Yandex services, they retain your data - for example, the history of your search queries. We store this data securely and protect it well: all our storages comply with SOC 2, one of the most secure international standards.
To manage your personal data, go to Your data on Yandex.
- Open Your data on Yandex and make sure you are logged in under the correct Yandex ID.
- Tap Download data.
- Tap Prepare archive.
When the archive is ready, Yandex sends you a notification. If you don't have a Yandex email address, you can learn the archive status only from the information on the page.
Note
The archive is password protected. To learn how to get a password and open the archive, go to Help for Yandex ID.
-
Open Your data on Yandex and make sure you are logged in under the correct Yandex ID.
-
Go to Delete data and tap the button with the name of the service. A list opens with all types of data that Yandex stores for this service.
Note
If the service you need is not in the list, tap Other services at the bottom of the list.
-
Select the row with the data type.
-
In the window that opens, tap Delete. If you decided not to delete the data, tap Cancel.
After deletion, almost all data immediately becomes unavailable. Yandex will store some types of data for some time, because this is required by law.
Report a problem or ask a question
If you didn't find an answer to your question or want to report a problem, please contact support using the feedback form below. We'll do our best to help you.
Feedback form
Setting up push notifications. You can disable the sending of certain categories of push notifications in the app settings. You can disable all notifications from the app in your device's system settings. To learn more, see Help.