Leave feedback

You can give a rating and add a review, photos, or videos only in an organization card.

Rate and review

1. Open the organization card.

2. In the Reviews tab, tap Write a review.

3. Select the number of stars.

4. You can attach photos or videos.

5. Tap Submit, and the review will be sent for moderation.

   Your review will appear in Yandex Maps after it passes moderation. You can check the moderation status in the Reviews tab.

If you don't want to write a review, you can still submit your rating or attach photos and videos. You can't submit a review without a rating.

By leaving reviews, you earn achievements and Local Expert levels. To view your level and list of achievements, tap  (profile picture).

Add photos or videos

1. Find the reviews:

   • Open an organization card, go to the Reviews tab, and tap Write a review.
   • Tap (profile picture) → Reviews. You'll see a list of organizations that you've rated.

2. Tap Add photo or video.

3. Add photos or videos of the organization in one of the following ways:

   • Take new photos or videos.
   • Choose existing ones from your device's gallery.

4. Confirm the action.

You can also add photos or videos in the Photos tab of the card.

The organization card will include all the photos and videos you uploaded, with a moderation label. After moderation, your photos and videos will appear in Yandex Maps and will be visible to all users. To view the moderation status, tap (profile picture) and go to the Reviews tab.

Delete photos

You can delete photos you added from a review and your account.

Delete all photos

1. Tap  (profile picture) → Photos.
2. Next to the organization you want to delete photos for, tap  → Delete photos.
3. Confirm deletion by tapping Delete it.

Delete a specific photo

1. Tap  (profile picture) → Photos.
2. Select an organization and tap View all photos.
3. Select a photo and tap  → Delete photo.
4. Confirm deletion by tapping Delete it.

These photos will remain in the organization card.

If you want to delete the photos you added from the organization card, contact Yandex Business support. Provide links to the photos you want to delete. Support specialists will review your request and delete the photos from the organization card.

Edit rating or review

1. Tap  (profile picture) → Reviews.
2. To the right of the review, tap  and select Edit review.
3. In the window that opens, change the rating or the review itself.
4. Tap Save.

If you change your mind and don't want to save the edits, tap .

Updated review will appear in Yandex Maps after it passes moderation. To view the moderation status, tap (profile picture) and go to the Reviews tab.

Delete rating or review

1. Tap  (profile picture) → Reviews.
2. To the right of the review, tap  and select Delete review.
3. Confirm the action.